Senior Director of Academic Services

**Job Description**The College of Arts and Sciences has an exciting opportunity for a Senior Director of Academic Services.The College of Arts & Sciences is the largest academic unit in the University (39 academic departments, approximately 1000 teaching and research faculty, and more than 20,000 undergraduate students). Focusing on the liberal arts student experience, the College prepares students to become leaders in an increasingly diverse and complex society.At the University of Washington's College of Arts & Sciences, we believe in fostering an inclusive and innovative environment where ideas flourish and individuals thrive.We offer:* Opportunities for professional growth and development* A collaborative and supportive work culture* The chance to make a lasting impact on students' lives and the future of higher educationThe Senior Director of Academic Services reports to the Assistant Dean of College Advising.Role and responsibilities include:**Advising Practice** (40%)* Lead the development and operationalization of new advising practices, policies, and structures coordinating advising across departments and the college as a whole, ensuring consistency in advising practices, student support and operational procedures.* Lead development and implementation of college-wide advising policy and standards, such as college-wide service expectations (e.g., standard expectations about wait times, on-call or drop-in availability, staff scheduling, etc.).* Serve as primary college level administrative liaison for academic services; ensure compliance, risk management, and policy implementation across units.* Establish policies, workflows, and service models for integrated academic advising, including deployment of digital tools that can increase efficiency in tasks or services such as tracking academic progress, or scaling personalized student communications.* Collaborate with campus partners to align services with university-wide student recruitment and yield initiatives, new student orientation, and ongoing initiatives focused on student success.* Ensure reliable, accurate, and equitable advising service to students, through consistent and standardized scheduling, cross-training, and multiple modalities.**Strategic Leadership in Curriculum and Enrollment Management** (30%)* Develop and implement college-level policies on curriculum planning, enrollment forecasting, and related program management issues, including scope of services the college can or cannot provide to departments.* Partner with unit leadership to ensure curricular excellence, alignment with institutional goals, and responsiveness to student demand.* Oversee college-level enrollment management practice and policy, including course scheduling, capacity planning, and transfer articulation.* Representing Dean, coordinate College of Arts and Sciences Curriculum Committee. Oversee college-level communication and policy on curriculum.* Represent the portfolio on college and university committees related to curriculum, program development, enrollment, IT, and student success; serve as a key administrative contact for internal and external stakeholders.* Monitor and assess academic trends and recommend program strategy or revisions to unit leadership.**Academic Operations and Administrative Management** (20%)* Direct the day-to-day operations academic services operations of college-level advising, if needed, including compliance, policy implementation, and risk management.* Serve as the primary administrative liaison between departments, the College, and central university offices.* Oversee communication strategies, including websites and student-facing resources.* Implement structured feedback channels between faculty and advisers through unit liaisons, regular meetings, shared Teams/communications.* Conduct ongoing assessment of academic operations and services. Implement improvement plans to optimize resources.**Staff Leadership and Development** (10%)* Develop standardized, college-wide job descriptions for advising roles, pathways, and staff expectations.* Develop comprehensive onboarding, ongoing professional development and training, including relevant cross-training.* Supervise and mentor professional and classified staff, including advising and program operations personnel.**Minimum Requirements:*** Bachelor’s Degree\* in the arts, humanities, social sciences or natural sciences.* Five years of administrative experience, preferably in a higher education setting, working with unit leadership and faculty.*Equivalent experience can substitute for degree requirements.***Desired Qualifications:*** Advanced degree* Understanding of the student experience and the educational mission of a research-intensive public institution.* Experience in overseeing complex projects, evaluation and oversight of risk management, report production, and maintaining stabilization during transition periods.* Excellent problem-solving and administrative skills.* Previous experience working with curricula at a college-level academic program.* Excellent organizational skills with the ability to independently manage multiple responsibilities under pressure and remain highly adaptable to changing priorities**Compensation, Benefits and Position Details****Pay Range Minimum:**$108,000.00 annual**Pay Range Maximum:**$136,800.00 annual**Other Compensation:**-**Benefits:**For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/**Shift:**First Shift (United States of America)This is a regular position**FTE (Full-Time Equivalent):**100.00%**Union/Bargaining Unit:**Not Applicable**About the UW**Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.**Our Commitment**The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with .To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under .### BenefitsThere are many perks to working for the University of Washington. Learn more about the

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