Enrollment Director - Director of Enrollment and Retention Initiatives
City University of New York, New York, New York, us, 10261
Overview
Enrollment Director - Director of Strategic Enrollment and Retention Initiatives POSITION DETAILS York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College’s mission is to enrich students' lives by fostering an environment where they’ll grow into passionate and engaged learners. York’s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers six graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, Social Work and Nursing Education. Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education. The College’s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization. York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world. Responsibilities
Serve as a strategic advisor and thought partner to the Vice President for Enrollment Management & Retention, providing research, analysis, and recommendations related to enrollment, retention, and student success initiatives. Guide the design, coordination, execution, and evaluation of major initiatives that advance institutional enrollment and retention priorities. Execute new initiatives, recommend and help train on new systems, and implement short and long-term projects. Work closely with Admissions, Financial Aid, Registrar, Advisement and Testing; review processes and recommend improvements for efficiency. Direct and implement the Strategic Enrollment Management Plan. Partner with Advisement and Enrollment areas to increase funnels, processing and enrollment. Oversee high-impact divisional and cross-divisional projects, ensuring clear goals, timelines, deliverables, and assessment measures. Lead and facilitate collaboration across academic and administrative units to advance shared enrollment and student success goals. Support institutional planning by contributing to short- and long-term enrollment strategies aligned with College and University priorities. Steer the strategic use of Slate and related enrollment technologies, identifying enhancements, guiding implementation, and ensuring alignment with institutional goals. Establish governance, timelines, and success measures for Slate-related initiatives to promote continuous improvement and consistent use across the division. Provide strategic direction and data-driven insights to recruitment leadership and counselors to refine territory plans, enhance the institution’s position in key markets, and improve engagement and yield outcomes. Guide recruitment leadership and staff in leveraging data and analytics to personalize outreach and improve conversion across the enrollment funnel. Ensure effective use of communication channels—including email campaigns, events, and virtual engagement—through collaboration with enrollment, marketing, and communications teams. Monitor initiative outcomes, prepare executive-level summaries, and communicate progress, risks, and recommendations to Enrollment Management leadership. Qualifications
Bachelor's Degree and eight years' related experience required. The following qualifications are strongly preferred: A Master’s degree and 8 years of supervisory admissions and/or retention experience in a higher education setting preferred. Demonstrated ability to meet enrollment targets. Direct experience with student recruitment. Experience with higher education policies, practices, and administration. Excellent written, oral communication, interpersonal and presentation skills. Evidence of effective team building. Evidence of ability to work independently as well as collaboratively. Competence in a range of computer applications (e.g. internet research, MS Office, social media); Knowledge of admissions application and CRM systems; experience with Slate is highly desirable, experience with CUNYfirst. Ability to work evenings/weekends as needed CUNY Title Overview
Directs a College Enrollment Management function. Designs, implements and executes an enrollment management plan through research and analysis of enrollment issues, trends, and models; provides leadership in advancing the College's enrollment goals Develops strategic plans, establishes methods to implement initiatives, measures outcomes and monitors progress to achieve enrollment targets Partners with appropriate College units to apply coordinated enrollment and retention plans which provide services to students and applicants in an efficient and effective manner Administers data analyses and reports development related to critical enrollment issues; presents results to facilitate executive decision making Oversees department budget and advises on allocation of College funds regarding enrollment efforts across other units Manages professional and clerical staff Performs related duties as assigned. Job Title Name: Enrollment Director CUNY Title
Higher Education Officer FLSA
Exempt Compensation and Benefits
$126,333 - $141,643 - Salary commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. How To Apply
In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format. You may only apply online through the CUNY.edu job board. To apply: go to www.CUNY.jobs. Filter by Job Location by clicking on York College. The title of this position is Enrollment Director, Job ID # 31752. Click on the title to view the entire job announcement. Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account. York College/CUNY is an EEO/AA/IRCA/ADA Employer. Closing Date
February 26, 2026 Job Search Category
CUNY Job Posting: Managerial/Professional Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 31752 Location: York College
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Enrollment Director - Director of Strategic Enrollment and Retention Initiatives POSITION DETAILS York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College’s mission is to enrich students' lives by fostering an environment where they’ll grow into passionate and engaged learners. York’s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers six graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, Social Work and Nursing Education. Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education. The College’s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization. York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world. Responsibilities
Serve as a strategic advisor and thought partner to the Vice President for Enrollment Management & Retention, providing research, analysis, and recommendations related to enrollment, retention, and student success initiatives. Guide the design, coordination, execution, and evaluation of major initiatives that advance institutional enrollment and retention priorities. Execute new initiatives, recommend and help train on new systems, and implement short and long-term projects. Work closely with Admissions, Financial Aid, Registrar, Advisement and Testing; review processes and recommend improvements for efficiency. Direct and implement the Strategic Enrollment Management Plan. Partner with Advisement and Enrollment areas to increase funnels, processing and enrollment. Oversee high-impact divisional and cross-divisional projects, ensuring clear goals, timelines, deliverables, and assessment measures. Lead and facilitate collaboration across academic and administrative units to advance shared enrollment and student success goals. Support institutional planning by contributing to short- and long-term enrollment strategies aligned with College and University priorities. Steer the strategic use of Slate and related enrollment technologies, identifying enhancements, guiding implementation, and ensuring alignment with institutional goals. Establish governance, timelines, and success measures for Slate-related initiatives to promote continuous improvement and consistent use across the division. Provide strategic direction and data-driven insights to recruitment leadership and counselors to refine territory plans, enhance the institution’s position in key markets, and improve engagement and yield outcomes. Guide recruitment leadership and staff in leveraging data and analytics to personalize outreach and improve conversion across the enrollment funnel. Ensure effective use of communication channels—including email campaigns, events, and virtual engagement—through collaboration with enrollment, marketing, and communications teams. Monitor initiative outcomes, prepare executive-level summaries, and communicate progress, risks, and recommendations to Enrollment Management leadership. Qualifications
Bachelor's Degree and eight years' related experience required. The following qualifications are strongly preferred: A Master’s degree and 8 years of supervisory admissions and/or retention experience in a higher education setting preferred. Demonstrated ability to meet enrollment targets. Direct experience with student recruitment. Experience with higher education policies, practices, and administration. Excellent written, oral communication, interpersonal and presentation skills. Evidence of effective team building. Evidence of ability to work independently as well as collaboratively. Competence in a range of computer applications (e.g. internet research, MS Office, social media); Knowledge of admissions application and CRM systems; experience with Slate is highly desirable, experience with CUNYfirst. Ability to work evenings/weekends as needed CUNY Title Overview
Directs a College Enrollment Management function. Designs, implements and executes an enrollment management plan through research and analysis of enrollment issues, trends, and models; provides leadership in advancing the College's enrollment goals Develops strategic plans, establishes methods to implement initiatives, measures outcomes and monitors progress to achieve enrollment targets Partners with appropriate College units to apply coordinated enrollment and retention plans which provide services to students and applicants in an efficient and effective manner Administers data analyses and reports development related to critical enrollment issues; presents results to facilitate executive decision making Oversees department budget and advises on allocation of College funds regarding enrollment efforts across other units Manages professional and clerical staff Performs related duties as assigned. Job Title Name: Enrollment Director CUNY Title
Higher Education Officer FLSA
Exempt Compensation and Benefits
$126,333 - $141,643 - Salary commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. How To Apply
In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format. You may only apply online through the CUNY.edu job board. To apply: go to www.CUNY.jobs. Filter by Job Location by clicking on York College. The title of this position is Enrollment Director, Job ID # 31752. Click on the title to view the entire job announcement. Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account. York College/CUNY is an EEO/AA/IRCA/ADA Employer. Closing Date
February 26, 2026 Job Search Category
CUNY Job Posting: Managerial/Professional Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 31752 Location: York College
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