EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description Beacon is now hiring for a full-time Property Manager! We're a limited-liability company founded in 1998 to develop and manage a diverse portfolio of affordable housing. Our employees make a difference in people's lives every day. Join us!
This position serves Meramec Place and Sylvan Springs Apartments in Valley Park and St. Louis, Missouri (92 total units, both LIHTC and project-based Section 8). We're looking for someone with strong interpersonal and customer service skills to build positive resident relationships and create a welcoming environment.
The person in this role will fulfill the core duties of managing a residential property, overseeing maintenance, rent collection, lease agreements, marketing, and financial reporting. The role requires a proactive approach to address resident needs and resolve issues, ensuring resident satisfaction.
Salary: $50k + bonus potential, a $50/month phone allowance, and a competitive benefit package, including a 401(k) with an employer match of up to 5% after 6 months of employment
Responsibilities of the Position
Serve as the primary, approachable point of contact for all resident inquiries, concerns, and maintenance requests
Actively listen to residents to understand their needs and perspectives – providing genuine concern and clear communication
Mediate and resolve disputes between residents calmly and fairly, demonstrating patience and professionalism
Maintain an open-door policy that encourages residents to communicate openly about their experiences
Proactively check in with residents during challenging times, offering assistance when possible
Oversee all day-to-day property operations, including rent collection, lease administration, and resident move‑ins and move‑outs to ensure high economic occupancy
Address property maintenance and repair requests with urgency and care, coordinating with maintenance staff and vendors and providing timely updates to residents
Enforce property rules and lease agreements with a firm but fair and empathetic approach
Handle financial management, including budgeting, financial reporting, and rent collection; offer payment plans or referrals to financial assistance for delinquent accounts when appropriate
Ensure all property operations, including eviction processes, are in full compliance with local, state, and federal laws, including Fair Housing laws
Ensure prospective residents meet eligibility requirements as determined by HUD/KHC, verify income and assets prior to move‑in and re‑certify annually, and comply with HUD/KHC regulations for subsidy processing and documentation
Qualifications
Customer service experience; property management experience preferred but related customer service fields considered
Empathetic, active listening skills and ability to build trust with diverse individuals
Excellent verbal and written communication skills
Problem‑solving and critical thinking; proactive in addressing complex resident issues
Resilience and composure under pressure, with ability to handle difficult conversations gracefully
Strong time management and organizational skills; able to prioritize multiple tasks efficiently
Technically savvy; proficient with Onesite property management software and Microsoft Office Suite
This position is currently accepting applications.
#J-18808-Ljbffr
Description Beacon is now hiring for a full-time Property Manager! We're a limited-liability company founded in 1998 to develop and manage a diverse portfolio of affordable housing. Our employees make a difference in people's lives every day. Join us!
This position serves Meramec Place and Sylvan Springs Apartments in Valley Park and St. Louis, Missouri (92 total units, both LIHTC and project-based Section 8). We're looking for someone with strong interpersonal and customer service skills to build positive resident relationships and create a welcoming environment.
The person in this role will fulfill the core duties of managing a residential property, overseeing maintenance, rent collection, lease agreements, marketing, and financial reporting. The role requires a proactive approach to address resident needs and resolve issues, ensuring resident satisfaction.
Salary: $50k + bonus potential, a $50/month phone allowance, and a competitive benefit package, including a 401(k) with an employer match of up to 5% after 6 months of employment
Responsibilities of the Position
Serve as the primary, approachable point of contact for all resident inquiries, concerns, and maintenance requests
Actively listen to residents to understand their needs and perspectives – providing genuine concern and clear communication
Mediate and resolve disputes between residents calmly and fairly, demonstrating patience and professionalism
Maintain an open-door policy that encourages residents to communicate openly about their experiences
Proactively check in with residents during challenging times, offering assistance when possible
Oversee all day-to-day property operations, including rent collection, lease administration, and resident move‑ins and move‑outs to ensure high economic occupancy
Address property maintenance and repair requests with urgency and care, coordinating with maintenance staff and vendors and providing timely updates to residents
Enforce property rules and lease agreements with a firm but fair and empathetic approach
Handle financial management, including budgeting, financial reporting, and rent collection; offer payment plans or referrals to financial assistance for delinquent accounts when appropriate
Ensure all property operations, including eviction processes, are in full compliance with local, state, and federal laws, including Fair Housing laws
Ensure prospective residents meet eligibility requirements as determined by HUD/KHC, verify income and assets prior to move‑in and re‑certify annually, and comply with HUD/KHC regulations for subsidy processing and documentation
Qualifications
Customer service experience; property management experience preferred but related customer service fields considered
Empathetic, active listening skills and ability to build trust with diverse individuals
Excellent verbal and written communication skills
Problem‑solving and critical thinking; proactive in addressing complex resident issues
Resilience and composure under pressure, with ability to handle difficult conversations gracefully
Strong time management and organizational skills; able to prioritize multiple tasks efficiently
Technically savvy; proficient with Onesite property management software and Microsoft Office Suite
This position is currently accepting applications.
#J-18808-Ljbffr