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Receptionist - State Farm Agent Team Member

Jasmine Ross - State Farm Agent, Dearborn, Michigan, United States, 48120

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Job Description Benefits

Life insurance

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

About Our Agency Ive been a State Farm Agent since 2018, after spending 15 years learning the business firsthand as a team member in my moms agency. Today, I lead a passionate and experienced team of seven with over 40 years of combined industry knowledge. Our mission is simple: to deliver the most remarkable service in town.

We offer an exceptional package of benefits including paid time off and holidays, paid licensing and training, a $500 apparel budget, 401K with 5% match, monthly and quarterly bonuses, profit sharing, a health insurance stipend, and supplemental coverage reimbursements.

With a Psychology degree from the University of Michigan, Ive built a workplace culture where relationships come first. Our team is known for treating customers like family, creating a welcoming space where people feel comfortable and cared for.

If you're someone who loves to learn, enjoys helping others, and wants a meaningful career with room to grow, we'd love to hear from you.

Role Description Jasmine Ross - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

Qualifications

Previous experience in a receptionist or customer service role.

Communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

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