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Position Overview: Serves as the customer's advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assi...\nPay: ***/hr 100% Onsite role\nShift Schedule: Monday to Friday - 8am-4:30pm\nInterview Process: Phone screen with Elizabeth and Manager of department

","descriptionText","US-Customer Service Representative I ApTask Sales & Business Development Customer Service Representative - Power Connections, Vehicle Group Position Overview: Serves as the customer's advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assi... Pay: ***/hr 100% Onsite role Shift Schedule: Monday to Friday - 8am-4:30pm Interview Process: Phone screen with Elizabeth and Manager of department","shortDescription","Customer Service Representative - Power Connections, Vehicle Group

Position Overview: Serves as the customer's advocate for Vehicle Group ...","location","Carol Stream, Illinois, United States, 60188","companyName","ApTask","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=1CE9C8D4E7E29A0B177BBCF4CE79A369&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=1E3B245CBDC45EE094A19B80090AD1E6","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at ApTask","isManualPosted","costPerClick",0.16,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2650330479-us-customer-service-representative-i","strippedDescription","Customer Service Representative - Power Connections, Vehicle GroupPosition Overview: Serves as the customer's advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assi...\nPay: ***/hr 100% Onsite role\nShift Schedule: Monday to Friday - 8am-4:30pm\nInterview Process: Phone screen with Elizabeth and Manager of department","parsedLocation",{"_467":468,"_469":470,"_471":472,"_473":194,"_474":194,"_475":476},"city","Carol Stream","state","Illinois","country","United States","street1","street2","postal_code","60188","displayPublishedAt","4 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=ApTask","searchLocationPath","/jobs?location=Carol+Stream%2C+Illinois%2C+United+States%2C+60188","searchTitlePath","/jobs?keyword=US-Customer+Service+Representative+I","featuredCompany",{"_425":490,"_15":374,"_491":428,"_74":-5,"_492":493,"_243":494,"_442":495,"_496":-5,"_497":498,"_499":-5,"_500":501,"_502":503,"_504":505,"_452":506,"_460":507,"_454":508},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[513,522,533,543,553],{"_429":428,"_433":514,"_452":453,"_444":445,"_243":515,"_440":516,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":517,"_425":518,"_455":456,"_430":127,"_477":519,"_460":520,"_479":436,"_480":517,"_482":483,"_484":521,"_486":487},["D",1771876800000],"Notes:\nPay: ***/hr\n100% Onsite role\nShift Schedule: Monday to Friday - 8am-4:30pm\nInterview Process: Phone screen with Elizabeth and Manager of department.

Customer Service Representative - Power Connections, Vehicle Group\nPosition Overview:\nServes as the customer's advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assigned account responsibilities. This includes efficient and effective order management that provides on-time and complete shipments of products. This is achieved through monitoring customer requirements, problem resolution, and communicating effectively. Additionally, this includes reviewing inventory availability and coordination of shipments with *** manufacturing sites and distribution locations.\nMaking what matters work at *** takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this function you will:\n• Maintain (enter, follow up) customer order entries and monitor status daily to manage late issues\n• Prioritization and escalation customer line down situations and past due orders with scheduling, production, and purchasing.\n• Instruct Warehouse on Order Fulfillment and/or Inventory Replenishment\n• Answer customer inquiries for capacity increases and safety stock requests\n• Answer customer inquiries for new products and lead times\n• Price confirmation and entry\n• Bill of Lading\n• Scheduling Transportation\n• Coordinate material and purchased component availability with purchasing and communicate with the customers\n• Review forecasts for customers that provide them, and pass information onto the appropriate departments\n• Build and Maintain Spreadsheets\n• Maintain Records, Transactions, and Inquiries\n• Act as a Company Ambassador\n• Understand our customers' needs through quality conversations and follow up calls\n• Report to supervisors and managers conditions or practices that are unsafe to the company and its employees\n• Keep the Customer Service Manager informed of any areas of concern.

Qualifications

Required (Basic) Qualifications:\n• Bachelor's degree in Business or Technical Discipline\n• 2 Years of Customer Service in manufacturing environment\n• Excellent Communication (verbal and written), Problem Solving and Listening Skills\n• Highly Organized and Strong Ability to Multi-Task, detail oriented\n• Logically Minded, Demonstrated Aptitude in Microsoft Office, use of calculator, phone, and fax\n• Team player with positive outlook\nPreferred Qualifications:\n• Spanish and English speaking capability\nPosition Criteria:\n• Drives accuracy and efficient order management for customer orders and ensures customer engagement for achieving maximum satisfaction levels.\n• Effective use of reporting tools to identify inconsistencies within the order management process and develop corrective actions. (over / under messages)\n• Promotes continuous process improvement within role and department to maximize efficiencies, effectiveness, quality, and customer satisfaction.\n• Develops in-depth understanding of Vehicle Group products, markets and customer channels.

About ApTask:\nApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:\nAt ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com.

Applicant Consent:\nBy submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.\n","Notes:\nPay: ***/hr\n100% Onsite role\nShift Schedule: Monday to Friday - 8am-4:30pm\nInterview Process: Phone screen with Elizabeth and Manager of dep...","Carol Stream, Illinois, United States, 60158",["B","2677489494"],"1 days ago","/jobs/2677489494-us-customer-service-representative-i","/jobs?location=Carol+Stream%2C+Illinois%2C+United+States%2C+60158",{"_429":428,"_433":523,"_452":453,"_444":524,"_243":525,"_440":526,"_427":428,"_111":527,"_431":194,"_432":194,"_454":453,"_442":443,"_425":528,"_455":529,"_430":127,"_477":478,"_460":530,"_479":527,"_480":443,"_482":531,"_484":485,"_486":532},["D",1771642800000],"Illinois Staffing","Customer Service Representative

Eaton's IS VEH EMB division is currently seeking a Customer Service Representative. The expected annual salary range for this role is $71,000 - $90,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.\nPosition Overview:\nServes as the customer's advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assigned account responsibilities. This includes efficient and effective order management that provides on-time and complete shipments of products. This is achieved through monitoring customer requirements, problem resolution, and communicating effectively. Additionally, this includes reviewing inventory availability and coordination of shipments with Eaton manufacturing sites and distribution locations.\nIn this function you will:\nMaintain (enter, follow up) customer order entries and monitor status daily to manage late issues\nPrioritization and escalation customer line down situations and past due orders with scheduling, production, and purchasing.\nInstruct Warehouse on Order Fulfillment and/or Inventory Replenishment\nAnswer customer inquiries for capacity increases and safety stock requests\nAnswer customer inquiries for new products and lead times\nPrice confirmation and entry\nBill of Lading\nScheduling Transportation\nCoordinate material and purchased component availability with purchasing and communicate with the customers\nReview forecasts for customers that provide them, and pass information onto the appropriate departments\nBuild and Maintain Spreadsheets\nMaintain Records, Transactions, and Inquiries\nAct as a Company Ambassador\nUnderstand our customers' needs through quality conversations and follow up calls\nReport to supervisors and managers conditions or practices that are unsafe to the company and its employees\nKeep the Customer Service Manager informed of any areas of concern\nQualifications:\nRequired (Basic) Qualifications:\nBachelor's Degree from an accredited university. Or HS degree with 5+ years in account management.\n2+ Years in a Customer Service-related role supporting a manufacturing/production or a national product/part sales environment.\nEaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.\nNo relocation assistance is available for this role. Candidates must reside within 50 miles of Carol Stream, IL.\nPreferred Qualifications:\nBachelor's degree in Business or Technical Discipline.\nPrevious experience in Automotive sector.\nExcellent Communication (verbal and written), Problem Solving and Listening Skills\nHighly Organized and Strong Ability to Multi-Task, detail oriented\nLogically Minded, Demonstrated Aptitude in Microsoft Office.\nTeam player with positive outlook.\nExperience and exposure to various manufacturing environments.\nExperience developing and tracking training programs.\nMust possess good organizational and prioritization skills to maintain and address multiple assigned projects and expectations.\nBi-lingual English/Spanish\nPosition Criteria:\nDrives accuracy and efficient order management for customer orders and ensures customer engagement for achieving maximum satisfaction levels.\nEffective use of reporting tools to identify inconsistencies within the order management process and develop corrective actions.\nPromotes continuous process improvement within role and department to maximize efficiencies, effectiveness, quality, and customer satisfaction.\nDevelops in-depth understanding of Vehicle Group products, markets and customer channels.\nWe are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.\nTo request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.\nWe know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

","Customer Service Representative

Eaton's IS VEH EMB division is currently seeking a Customer Service Representative. The expected annual sa...","Customer Service Representative",["B","2650297675"],"Work at Illinois Staffing","/jobs/2650297675-customer-service-representative","/jobs?keyword=Illinois+Staffing","/jobs?keyword=Customer+Service+Representative",{"_429":428,"_433":534,"_452":453,"_444":535,"_243":536,"_440":537,"_427":428,"_111":527,"_431":194,"_432":194,"_454":453,"_442":443,"_425":538,"_455":539,"_430":127,"_477":540,"_460":541,"_479":527,"_480":443,"_482":542,"_484":485,"_486":532},["D",1771203600000],"Eaton Plc","Customer Service Representative

Eaton's IS VEH EMB division is currently seeking a Customer Service Representative.\nThe expected annual salary range for this role is $71,000 - $90,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.\nWhat You'll Do:

Position Overview: Serves as the customer's advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assigned account responsibilities. This includes efficient and effective order management that provides on-time and complete shipments of products. This is achieved through monitoring customer requirements, problem resolution, and communicating effectively. Additionally, this includes reviewing inventory availability and coordination of shipments with Eaton manufacturing sites and distribution locations. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.\nIn this function you will:\nMaintain (enter, follow up) customer order entries and monitor status daily to manage late issues\nPrioritization and escalation customer line down situations and past due orders with scheduling, production, and purchasing.\nInstruct Warehouse on Order Fulfillment and/or Inventory Replenishment\nAnswer customer inquiries for capacity increases and safety stock requests\nAnswer customer inquiries for new products and lead times\nPrice confirmation and entry\nBill of Lading\nScheduling Transportation\nCoordinate material and purchased component availability with purchasing and communicate with the customers\nReview forecasts for customers that provide them, and pass information onto the appropriate departments\nBuild and Maintain Spreadsheets\nMaintain Records, Transactions, and Inquiries\nAct as a Company Ambassador\nUnderstand our customers' needs through quality conversations and follow up calls\nReport to supervisors and managers conditions or practices that are unsafe to the company and its employees\nKeep the Customer Service Manager informed of any areas of concern.\nQualifications:

Required (Basic) Qualifications:\nBachelor's Degree from an accredited university. Or HS degree with 5+ years in account management.\n2+ Years in a Customer Service-related role supporting a manufacturing/production or a national product/part sales environment.\nEaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Candidate will not need sponsorship now or in the future.\nNo relocation assistance is available for this role. Candidates must reside within 50 miles of Carol Stream, IL.\nPreferred Qualifications:\nBachelor's degree in Business or Technical Discipline.\nPrevious experience in Automotive sector.\nExcellent Communication (verbal and written), Problem Solving and Listening Skills\nHighly Organized and Strong Ability to Multi-Task, detail oriented\nLogically Minded, Demonstrated Aptitude in Microsoft Office.\nTeam player with positive outlook.\nExperience and exposure to various manufacturing environments.\nExperience developing and tracking training programs.\nMust possess good organizational and prioritization skills to maintain and address multiple assigned projects and expectations.\nBi-lingual English/Spanish\nPosition Criteria:

Drives accuracy and efficient order management for customer orders and ensures customer engagement for achieving maximum satisfaction levels. Effective use of reporting tools to identify inconsistencies within the order management process and develop corrective actions. (over / under messages) Promotes continuous process improvement within role and department to maximize efficiencies, effectiveness, quality, and customer satisfaction. Develops in-depth understanding of Vehicle Group products, markets and customer channels.\nWe are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.\nEaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.\nYou do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.\nTo request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

","Customer Service Representative

Eaton's IS VEH EMB division is currently seeking a Customer Service Representative.\nThe expected annual sa...",["B","2588044240"],"Work at Eaton Plc","9 days ago","/jobs/2588044240-customer-service-representative","/jobs?keyword=Eaton+Plc",{"_429":428,"_433":544,"_452":453,"_444":545,"_243":546,"_440":547,"_427":428,"_111":527,"_431":194,"_432":194,"_454":453,"_442":443,"_425":548,"_455":549,"_430":127,"_477":550,"_460":551,"_479":527,"_480":443,"_482":552,"_484":485,"_486":532},["D",1771549200000],"Global Technical Talent","Customer Service Representative - Power Connections, Vehicle Group

Location: Carol Stream, IL\nOnsite Flexibility: Onsite\nContract Details (Contract roles only): ...

","Customer Service Representative - Power Connections, Vehicle Group

Location: Carol Stream, IL\nOnsite Flexibility: Onsite\nContract Details ...",["B","2638322330"],"Work at Global Technical Talent","5 days ago","/jobs/2638322330-customer-service-representative","/jobs?keyword=Global+Technical+Talent",{"_429":428,"_433":554,"_452":453,"_444":555,"_243":556,"_440":557,"_427":428,"_111":527,"_431":194,"_432":194,"_454":453,"_442":517,"_425":558,"_455":559,"_430":127,"_477":519,"_460":560,"_479":527,"_480":517,"_482":561,"_484":521,"_486":532},["D",1771880400000],"Belcan","Customer Service Representative

Job Number: 363035

Category: Help Desk / Support

Description: Job Title: Customer Service Representative

Location: Carol Stream, IL

Zip Code: 60188

Duration: 12 Months

Pay Rate: $30/hr.

Keyword's: #CarolStreamjobs; #CustomerServiceRepresentativejobs;

Start Date: Immediate

Position Overview:

Serves as the customer\"s advocate for Vehicle Group North America customers ensuring that superior levels of customer service are delivered for the assigned account responsibilities. This includes efficient and effective order management that provides on-time and complete shipments of products. This is achieved through monitoring customer requirements, problem resolution, and communicating effectively. Additionally, this includes reviewing inventory availability and coordination of shipments with Client manufacturing sites and distribution locations. Making what matters work at Client takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It\"s where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this function you will:

Maintain (enter, follow up) customer order entries and monitor status daily to manage late issues

Prioritization and escalation customer line down situations and past due orders with scheduling, production, and purchasing.

Instruct Warehouse on Order Fulfillment and/or Inventory Replenishment

Answer customer inquiries for capacity increases and safety stock requests

Answer customer inquiries for new products and lead times

Price confirmation and entry

Bill of Lading

Scheduling Transportation

Coordinate material and purchased component availability with purchasing and communicate with the customers

Review forecasts for customers that provide them, and pass information onto the appropriate departments

Build and Maintain Spreadsheets

Maintain Records, Transactions, and Inquiries

Act as a Company Ambassador

Understand our customers\" needs through quality conversations and follow up calls

Report to supervisors and managers conditions or practices that are unsafe to the company and its employees

Keep the Customer Service Manager informed of any areas of concern.

Qualifications

Required (Basic) Qualifications:

Bachelor\"s degree in Business or Technical Discipline

2+ Years of Customer Service in manufacturing environment

Excellent Communication (verbal and written), Problem Solving and Listening Skills

Highly Organized and Strong Ability to Multi-Task, detail oriented

Logically Minded, Demonstrated Aptitude in Microsoft Office, use of calculator, phone, and fax

Team player with positive outlook

Preferred Qualifications:

Spanish and English speaking capability

Position Criteria:

Drives accuracy and efficient order management for customer orders and ensures customer engagement for achieving maximum satisfaction levels.

Effective use of reporting tools to identify inconsistencies within the order management process and develop corrective actions. (over / under messages)

Promotes continuous process improvement within role and department to maximize efficiencies, effectiveness, quality, and customer satisfaction.

Develops in-depth understanding of Vehicle Group products, markets and customer channels.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Location: Carol Stream , IL

Minimum Experience (yrs): 3+

Required Education: Bachelor (BA, BS...)

Benefits:

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*Logged in members may also add jobs to their job cart\n","Customer Service Representative

Job Number: 363035

Category: Help Desk / Support

Description: Job Title: Customer Servic...",["B","2677470871"],"Work at Belcan","/jobs/2677470871-customer-service-representative","/jobs?keyword=Belcan","actionData","errors"]