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Technical Writer

Insight Global, West Chester, Pennsylvania, United States, 19388

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Job Description

Insight Global is assisting a signal processing and optical telecommunication client of ours in identifying a technical writer who learns products quickly and translates engineering information into clear documentation. The role supports both customer-facing and internal materials and includes direct interaction with software interfaces to verify procedures and capture guidance.

Responsibilities

Interact closely with engineers to collect product information and understand product features and capabilities at a technical level

Digest brief engineering notes and informal conversations to draft extensive prose text for both internal procedure documents and external user manuals, how-to guides, and FAQs

Polish and refine rough engineering diagrams into externally-presentable quality

Interact with product User Interfaces to take screenshots and verify step-by-step procedures

Proofread and format text and images into attractive marketing material

Track active needs and deadlines for material

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Excellent copywriting, grammar and proofreading skills (example portfolio preferred)

Minimum two years experience in Manufacturing or Engineering Technical Writing

Motivated to understand how electronic products work

Responsible, thorough and detail-oriented - Certificate or degree in Technical Communications, Engineering Technology or equivalent is a plus

Markdown language and Sphinx documentation generator