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Technical Writer (West Chester)

Insight Global, West Chester, Pennsylvania, United States, 19388

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JOB DESCRIPTION: Insight Global is assisting one of our clients in identifying a Technical Writer. We are seeking a technical writer who learns products quickly and translates engineering information into clear documentation. The role supports both customer-facing and internal materials and includes direct interaction with software interfaces to verify procedures and capture guidance.

Key Responsibilities: Interact closely with engineers to collect product information and understand product features and capabilities at a technical level Digest brief engineering notes and informal conversations to draft extensive prose text for both internal procedure documents and external user manuals, how-to guides, and FAQs Polish and refine rough engineering diagrams into an externally presentable quality Interact with product User Interfaces to take screenshots and verify step-by-step procedures Proofread and format text and images into attractive marketing material Track active needs and deadlines for material

REQUIREMENTS: Excellent copywriting, grammar, and proofreading skills (example portfolio preferred) Motivated to understand how electronic products work Responsible, thorough, and detail-oriented Interested in direct interaction with engineers and gathering disparate information Familiarity with Microsoft Word and Microsoft PowerPoint

PLUSSES: Minimum two years of experience in a related position or field is a plus A certificate or degree in Technical Communications or equivalent is a plus Familiarity with the Markdown language and the Sphinx documentation generator is a plus