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KEY ACCOUNT MANAGER

Nidec, Suwanee, Georgia, United States, 30174

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Job Summary Sales Key Account Manager (Commercial Appliance)

About the Company Nidec ACIM is a Business Unit of the Home Appliances and Automotive Division (AAD) composed by two platforms: Global Appliance (GA) and Commercial & Industrial (C&I). ACIM is one of the largest Business Units in terms of sales within the Nidec Group, with approximately 18,000 employees and more than 30 manufacturing sites in 25 countries. ACIM offers a portfolio of products such as compressors, condensing units and motors for household and commercial appliances, as well as electronic motors and drives for commercial, residential, industrial and utility applications.

We believe in building bridges, not walls, bringing diverse minds together to create highly efficient products powered by cutting-edge technologies. We empower people to unlock their potential so they can empower industries and communities to thrive, supporting initiatives that cultivate a more sustainable future.

About the Role As a business professional, you will be accountable by the goals and P&L related to your customers, and you will plan and execute your routine, aiming to improve their positive experience with us, as well as our financial results. You will lead the business with speed and sense of urgency, being the “owner” of your customers inside our organization, mapping new opportunities to increase market share and contribution margin. This position must have a good balance of business and technical skills in order to deal with B2B customers, defining the strategy for your accounts and having the ownership to transform such strategy into reality. You must enjoy spending time to understand the market, their needs and finding innovative and profitable solutions. You will have clear sales goals and will be charged to make it happen according to the business strategy, dealing with short- and long-term sales forecast, prices, opportunity pipeline management as well as managing new projects with your customers (timeline, scope, implementation and success criteria).

Responsibilities

Travel to assigned accounts / sales territory to develop and/or maintain OEM accounts

Generate interest in our products, quote, sample, and close on new business

Properly size, specify and present products for different types of Commercial Appliances equipment.

Be part of trade shows (either as an exhibitor or attendant) and customer organized events

Work with and be able to effectively communicate with different groups (i.e. buyers, engineers, executives, etc.)

Learn competitors strengths and weaknesses

Solicit forecasts and develop business plans for major accounts

Conduct failure analysis at end-user or customer locations

Handle special assignments

Office Responsibilities

Follow-up and/or execute activities resulting from customer and internal meeting

Qualify / Follow-up on sales leads / Manage pipeline of opportunities

Respond to technical inquiries

Deep interface with Marketing, Application Engineering and Logistics

Interface with product engineers and marketing professionals in our Corporate offices and at our manufacturing plants with the purpose of developing new products/portfolios and trade marketing plans

Provide short and long term forecasts

Provide monthly market reports and call reports

Ensure that customer invoices are paid within negotiated terms

Miscellaneous Responsibilities

Sales analysis: utilize CRM and other company related software programs

Travel manufacturing plants as needed

Write articles for trade magazines

Minimize expenses wherever possible

And all other related duties as assigned

Qualifications

Minimum of three years with technical sales (B–B) and experience in the HVAC/R industry

Ownership mindset / Problem solver

Business driven, with “win-win” mindset

Customer centric personality

OEM Key Account Management experience (North and Latin America Customers)

Well organized / good time management skills

Effective communicator / Outgoing personality

Strong computer skills (Excel and PowerPoint)

Strong technical writing ability

Travel up to 60% of time

Equal Employment Opportunity and Affidative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affidative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Job Description The Sales Engineer provides technical solutions to customers and ensure a positive customer experience before and after the sale to drive repeat business and customer loyalty.

Responsibilities

Cultivate relationships with existing and prospective customers with the objective of securing new business.

Negotiate and draft comprehensive written proposals for the sale of products.

Visit existing and prospective customers at their job sites to identify future opportunities and address any concerns.

Interface with our operations group to ensure customer orders for are fulfilled according to customer specifications.

Monitor competitive activity / products and timely communicate developments to management and colleagues, accordingly.

Participate in trade shows and conventions.

Requirements

Bachelor’s degree in applicable engineering field

7+years of experience

No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

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