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Inbound Sales Scheduling Representative

Villatoro Executive Search, Jensen Beach, Florida, us, 34958

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Job Description Inbound & Outbound Sales & Scheduling Representative

Full-Time | On-Site | Roofing & Home Services $25–$30/hour + Incentives

Overview We are seeking a driven

Inbound & Outbound Sales & Scheduling Representative

to manage high-volume homeowner inquiries and proactively follow up on leads to convert them into scheduled inspections.

This is a fast-paced, performance-based role that directly impacts revenue. You will handle incoming calls while also making outbound follow-ups to unscheduled leads, missed calls, aging estimates, and marketing campaigns.

Responsibilities

Handle high-volume inbound calls, texts, and web inquiries in real time

Make outbound calls to follow up on new leads, missed calls, prior estimates, and inactive prospects

Present and explain company services clearly and confidently

Qualify homeowners and gather accurate property details

Overcome objections and secure appointment commitments

Schedule inspections and estimates in CRM (Pipedrive)

Assign leads to sales reps based on territory and availability

Maintain clean, accurate CRM records

Track daily call volume, conversion rates, and scheduling targets

Resolve customer questions and complaints professionally

Qualifications

1–3+ years of inside sales, call center, or high-volume customer service experience

Comfortable handling both inbound and outbound call activity

Strong phone presence with the ability to build rapport quickly

Confident overcoming objections and asking for the appointment

Experience working toward daily/weekly performance metrics

Familiarity with CRM platforms

Detail‑oriented and fast with data entry

Company Description We are a full‑service executive search and staffing firm focused on delivering permanent, contract, and interim talent across a wide range of industries. Fluent in both English and Spanish, we connect proven professionals with companies that need to move fast. We thrive on helping businesses scale efficiently and confidently, no matter the role or vertical

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