Instructional Designer
Minnesota Department of Employment and Economic Development, Saint Paul, Minnesota, United States, 55199
Paid Leave is a new program that officially launched in Minnesota on January 1, 2026. The program provides partial wage replacement to Minnesota workers who are out of work due to a qualifying condition, such as a severe health condition that prevents them from working, or when they need time to care for a family member or a new child.
We have built a program that will be easy for every Minnesotan to use. We have engaged the people who depend on us—workers, employers, caregivers, and insurers—to learn from them and build the program around their needs. We use modern service delivery and product practices to deliver the program.
The Paid Leave team has high standards and an unrelenting commitment to serving Minnesotans. It is a start-up environment without legacy systems or preconceived ways of working, so we have a unique opportunity to create human-centric processes and systems to deliver this new benefit to Minnesotans.
The Instructional Designer develops and evaluates instructional content and learning experiences that prepare staff in the Paid Leave Division, in particular the Contact Center and Claims Adjudication teams, to deliver accurate, timely, and equitable services to Minnesotans. The instructional Designer applies adult learning principles, accessibility standards, and government service context to create training materials (job aids, eLearning, simulations, presentations, recorded videos, etc.) that supports operational readiness, policy compliance, and customer service excellence. The Instructional Designer creates engaging content that enhances knowledge, builds skills, and supports organizational performance.
Key Responsibilities
Design and develop instructional content:
Responsible for creating high-quality, engaging instructional content that equips Paid Leave staff with knowledge and skills needed to deliver accurate, timely, and equitable services.
Evaluate and improve training content:
Responsible for the continuous improvement cycle, evaluating the effectiveness of training content and identifying opportunities for enhancement by monitoring the use of training materials, gathering feedback from learners and stakeholders and analyzing data to improve clarity, accessibility and alignment with evolving operational needs.
This position will be based out of the St. Paul office.
This position is telework eligible and is occasionally required to be on-site at the St. Paul office. Staff are provided with the tools and equipment to be successful in a virtual work environment and may telework from anywhere in Minnesota or a neighboring state. Please note, the telework policy could change with notice based on business needs.
This posting may be used to fill multiple positions.
This is a temporary unclassified appointment anticipated to last up to two (2) years.
Minimum Qualifications Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
Two (2) years experience analyzing, designing, developing, implementing and evaluating instructional content.
Applicants that meet the above minim qualification will be further evaluated on the following:
Experience designing and developing instructional materials for diverse learning formats, e.g., eLearning, Instructor‑Led Training (ILT), Virtual Instructor‑Led Training (vILT) and simulations.
Experience with Learning Management Systems (LMS) and eLearning authoring tools, e.g., Articulate, Adobe Captivate.
Experience collaborating with subject matter experts to translate complex information into learner‑friendly content.
Experience evaluating training effectiveness using data‑driven methods to improve learning experiences.
Working together to improve the state we love What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include
Paid vacation and sick leave
12 paid holidays each year
Low‑cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
Tax‑free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well‑being
Support to help you reach your career goals
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
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We have built a program that will be easy for every Minnesotan to use. We have engaged the people who depend on us—workers, employers, caregivers, and insurers—to learn from them and build the program around their needs. We use modern service delivery and product practices to deliver the program.
The Paid Leave team has high standards and an unrelenting commitment to serving Minnesotans. It is a start-up environment without legacy systems or preconceived ways of working, so we have a unique opportunity to create human-centric processes and systems to deliver this new benefit to Minnesotans.
The Instructional Designer develops and evaluates instructional content and learning experiences that prepare staff in the Paid Leave Division, in particular the Contact Center and Claims Adjudication teams, to deliver accurate, timely, and equitable services to Minnesotans. The instructional Designer applies adult learning principles, accessibility standards, and government service context to create training materials (job aids, eLearning, simulations, presentations, recorded videos, etc.) that supports operational readiness, policy compliance, and customer service excellence. The Instructional Designer creates engaging content that enhances knowledge, builds skills, and supports organizational performance.
Key Responsibilities
Design and develop instructional content:
Responsible for creating high-quality, engaging instructional content that equips Paid Leave staff with knowledge and skills needed to deliver accurate, timely, and equitable services.
Evaluate and improve training content:
Responsible for the continuous improvement cycle, evaluating the effectiveness of training content and identifying opportunities for enhancement by monitoring the use of training materials, gathering feedback from learners and stakeholders and analyzing data to improve clarity, accessibility and alignment with evolving operational needs.
This position will be based out of the St. Paul office.
This position is telework eligible and is occasionally required to be on-site at the St. Paul office. Staff are provided with the tools and equipment to be successful in a virtual work environment and may telework from anywhere in Minnesota or a neighboring state. Please note, the telework policy could change with notice based on business needs.
This posting may be used to fill multiple positions.
This is a temporary unclassified appointment anticipated to last up to two (2) years.
Minimum Qualifications Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
Two (2) years experience analyzing, designing, developing, implementing and evaluating instructional content.
Applicants that meet the above minim qualification will be further evaluated on the following:
Experience designing and developing instructional materials for diverse learning formats, e.g., eLearning, Instructor‑Led Training (ILT), Virtual Instructor‑Led Training (vILT) and simulations.
Experience with Learning Management Systems (LMS) and eLearning authoring tools, e.g., Articulate, Adobe Captivate.
Experience collaborating with subject matter experts to translate complex information into learner‑friendly content.
Experience evaluating training effectiveness using data‑driven methods to improve learning experiences.
Working together to improve the state we love What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include
Paid vacation and sick leave
12 paid holidays each year
Low‑cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
Tax‑free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well‑being
Support to help you reach your career goals
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
#J-18808-Ljbffr