Transaction Specialist I- Global Document Services
JPMorgan Chase & Co., Westerville, Ohio, United States, 43082
Transaction Specialist I- Global Document Services
Westerville, OH, United States
Job Identification 210712861
Job Category Transactions
Business Unit Consumer & Community Banking
Posting Date 02/18/2026, 02:27 PM
Locations 370 S Cleveland Ave, Westerville, OH, 43081, US
Apply Before 02/25/2026, 05:00 AM
Job Schedule Full time
Job Description Join the team that supports Global Document Services (GDS) to do the right thing for our customers. If you are detail-oriented, have great organizational skills and can work in a fast-paced environment, this transactions specialist role is for you.
As a Transactions Specialist in the Manual Statements area of GDS, you will coordinate the processing of high volumes of statements, notices, letters, and checks, as well as special handling jobs. JPMorgan Chase. Global Document Services (GDS) prints, inserts and mails over 650 million mail pieces annually. GDS supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. GDS produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job Responsibilities
Operating a manual folding machine
Boxing and preparing bulk statements (i.e. 500+ pages) for shipping
Transporting completed trays and/or pallets of work to mailroom
Filing checks and check images into check trays and transporting them as necessary
Lifting and transporting work supplies as necessary (trays, pallets, boxes of envelopes, carts of printed statements/letters, etc.)
Researching and correct errors
Applying Standard Operating Procedures (SOPs)
Meeting productivity and quality standards as defined by the department
Prioritizing work and managing time to meet SLA deadlines
Performing other related duties as assigned
Cross-training in other functional areas when needed
Required Qualifications, Capabilities, and Skills
High school diploma or GED
Minimum 1 year of experience in mail or production environment
Attention to detail and accuracy as well as being adaptable to change
Strong analytical, communication, and problem solving skills
Critical thinking and ability to exercise independent judgment
Enthusiastic and positive approach to customer interactions
Work both independently and in a team environment
Ability to stand for long periods of time and ability to lift a minimum of 45lbs and deliver 200lbs supplies utilizing industrial pull/ push carts
Ability to effectively multi-task and work under pressure
Excellent time management and organizational skills
Ability to act on own initiative, beaccurate, reliable anddemonstrate confidence in processes
Additional Information
Mandatory overtime, including assigned weekends and holidays, as required by business needs
Shift Differential: 10%
Must be willing to work onsite 5 days a week (no hybrid or remote)
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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Job Identification 210712861
Job Category Transactions
Business Unit Consumer & Community Banking
Posting Date 02/18/2026, 02:27 PM
Locations 370 S Cleveland Ave, Westerville, OH, 43081, US
Apply Before 02/25/2026, 05:00 AM
Job Schedule Full time
Job Description Join the team that supports Global Document Services (GDS) to do the right thing for our customers. If you are detail-oriented, have great organizational skills and can work in a fast-paced environment, this transactions specialist role is for you.
As a Transactions Specialist in the Manual Statements area of GDS, you will coordinate the processing of high volumes of statements, notices, letters, and checks, as well as special handling jobs. JPMorgan Chase. Global Document Services (GDS) prints, inserts and mails over 650 million mail pieces annually. GDS supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. GDS produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job Responsibilities
Operating a manual folding machine
Boxing and preparing bulk statements (i.e. 500+ pages) for shipping
Transporting completed trays and/or pallets of work to mailroom
Filing checks and check images into check trays and transporting them as necessary
Lifting and transporting work supplies as necessary (trays, pallets, boxes of envelopes, carts of printed statements/letters, etc.)
Researching and correct errors
Applying Standard Operating Procedures (SOPs)
Meeting productivity and quality standards as defined by the department
Prioritizing work and managing time to meet SLA deadlines
Performing other related duties as assigned
Cross-training in other functional areas when needed
Required Qualifications, Capabilities, and Skills
High school diploma or GED
Minimum 1 year of experience in mail or production environment
Attention to detail and accuracy as well as being adaptable to change
Strong analytical, communication, and problem solving skills
Critical thinking and ability to exercise independent judgment
Enthusiastic and positive approach to customer interactions
Work both independently and in a team environment
Ability to stand for long periods of time and ability to lift a minimum of 45lbs and deliver 200lbs supplies utilizing industrial pull/ push carts
Ability to effectively multi-task and work under pressure
Excellent time management and organizational skills
Ability to act on own initiative, beaccurate, reliable anddemonstrate confidence in processes
Additional Information
Mandatory overtime, including assigned weekends and holidays, as required by business needs
Shift Differential: 10%
Must be willing to work onsite 5 days a week (no hybrid or remote)
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
#J-18808-Ljbffr