Property Manager, Multifamily
Cushman & Wakefield, Cornelius, North Carolina, United States, 28031
Job Title
Property Manager, Multifamily – One Norman Square (https://www.onenorman.com/)
Job Description Summary Property Managers are responsible for maintaining our communities to a market‑ready standard, ensuring a high level of service. They also motivate high‑performing teams to maximize property performance.
Job Description ESSENTIAL JOB DUTIES
Ensuring the smooth running of the community in a fast‑paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to company standards.
Track and evaluate advertising and all client traffic.
Develop, mentor, lead, and manage a high‑performing, cohesive team—including leasing, customer service, maintenance, and management personnel—to maximize engagement and minimize turnover.
Drive revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
Lead by example. Instill, maintain, and model Cushman & Wakefield’s mission to be the best national management company.
Supervise day‑to‑day operations of the entire on‑site team, ensuring policies and procedures are followed.
Maintain effective on‑site staff through interviewing, hiring, and coaching as necessary.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow‑up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure leasing/marketing goals are met.
COMPETENCIES
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping, and sales skills with excellent oral and written communication.
Determine leasing opportunities for staff and work on goal setting to improve performance of each staff member.
Supervise day‑to‑day operations of the team, ensuring C&W policies and procedures are followed.
Work with leasing staff to ensure leasing/marketing goals are met.
Be able to manage a team.
Perform any other related duties as required or assigned.
IMPORTANT EDUCATION
Bachelor’s Degree preferred.
Real Estate License preferred.
IMPORTANT EXPERIENCE
3+ years of Property Management experience.
3+ years of Management experience.
WORK ENVIRONMENT This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met to perform the essential functions of this job. Employees may need to stand and walk for extended periods, ascend and descend staircases, ladders, and/or step stools, and may be required to travel outside between buildings in varying outdoor weather conditions. Employees may also be regularly required to remain stationary (sit or stand) for 85% of the time, operate office machinery, and travel up to 15% of the time. The employee must be able to exert up to 25 pounds occasionally or frequently to lift, carry, push, pull, or move objects.
OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
BENEFITS & COMPENSATION Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance programs; and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield offers competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $68,425.00 - $80,500.00.
EEO STATEMENT Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. The company will not pay less than minimum wage for this role.
ADA ACCESSIBILITY In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email
HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr
Job Description Summary Property Managers are responsible for maintaining our communities to a market‑ready standard, ensuring a high level of service. They also motivate high‑performing teams to maximize property performance.
Job Description ESSENTIAL JOB DUTIES
Ensuring the smooth running of the community in a fast‑paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to company standards.
Track and evaluate advertising and all client traffic.
Develop, mentor, lead, and manage a high‑performing, cohesive team—including leasing, customer service, maintenance, and management personnel—to maximize engagement and minimize turnover.
Drive revenues with a thorough understanding and analysis of competition and development of creative marketing programs.
Lead by example. Instill, maintain, and model Cushman & Wakefield’s mission to be the best national management company.
Supervise day‑to‑day operations of the entire on‑site team, ensuring policies and procedures are followed.
Maintain effective on‑site staff through interviewing, hiring, and coaching as necessary.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow‑up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure leasing/marketing goals are met.
COMPETENCIES
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping, and sales skills with excellent oral and written communication.
Determine leasing opportunities for staff and work on goal setting to improve performance of each staff member.
Supervise day‑to‑day operations of the team, ensuring C&W policies and procedures are followed.
Work with leasing staff to ensure leasing/marketing goals are met.
Be able to manage a team.
Perform any other related duties as required or assigned.
IMPORTANT EDUCATION
Bachelor’s Degree preferred.
Real Estate License preferred.
IMPORTANT EXPERIENCE
3+ years of Property Management experience.
3+ years of Management experience.
WORK ENVIRONMENT This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met to perform the essential functions of this job. Employees may need to stand and walk for extended periods, ascend and descend staircases, ladders, and/or step stools, and may be required to travel outside between buildings in varying outdoor weather conditions. Employees may also be regularly required to remain stationary (sit or stand) for 85% of the time, operate office machinery, and travel up to 15% of the time. The employee must be able to exert up to 25 pounds occasionally or frequently to lift, carry, push, pull, or move objects.
OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
BENEFITS & COMPENSATION Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance programs; and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield offers competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $68,425.00 - $80,500.00.
EEO STATEMENT Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. The company will not pay less than minimum wage for this role.
ADA ACCESSIBILITY In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email
HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr