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Inside Sales Representative

Topaz HR, Lakewood, New Jersey, United States

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Company Overview Our client is a fast-growing manufacturer and distributor of quality kitchenware, tabletop, cookware, flatware, serveware, drinkware, and household products trusted by retailers and foodservice professionals nationwide. Known for strong inventory availability, competitive pricing, and responsive customer support, the organization is committed to delivering reliable products and exceptional service to its customers.

Position Overview The Inside Sales Representative is responsible for driving revenue growth through inbound and outbound customer engagement, relationship development, and consultative selling. This role supports the full sales cycle, from initial contact through order completion, while delivering an excellent customer experience and contributing to overall business growth.

The ideal candidate is adaptable, proactive, comfortable initiating conversations, and motivated to build long‑term customer relationships in a fast‑paced, team‑oriented environment.

Location:

Lakewood, NJ Schedule:

Full‑Time | On‑Site | Monday–Friday, 8:00 AM – 5:00 PM Reports To:

Sales Manager Compensation:

$50,000 – $60,000 base salary + commission

Key Responsibilities

Drive revenue through proactive inbound and outbound sales efforts, account growth, and relationship development

Identify customer needs, present solutions, and maintain consistent follow‑up to close opportunities and increase sales

Manage leads, quotes, reorders, and customer inquiries to ensure a positive and seamless customer experience

Process orders accurately and maintain CRM records to support sales tracking, reporting, and operational efficiency

Collaborate with operations, customer service, and warehouse teams to ensure smooth order fulfillment and issue resolution

Develop strong product knowledge and provide customer insights and market feedback to support business growth

Core Competencies

Business Development & Prospecting: Proactively pursues new opportunities through outreach, relationship building, and account expansion

Results Orientation: Demonstrates strong motivation, ownership, and accountability for achieving sales goals

Consultative Selling: Uses active listening and questioning to understand customer needs and position effective solutions

Resilience & Drive: Maintains persistence and energy in a fast‑paced, high‑activity sales environment

Communication & Influence: Confidently engages customers, builds rapport, and navigates conversations toward successful outcomes

Adaptability & Growth Mindset: Responds well to change, feedback, and new challenges while continuously improving performance

Qualifications

1+ year of experience in inside sales, customer service, or a related sales role (B2B or B2C)

Strong verbal and written communication skills with the ability to build rapport and influence customer decisions

Comfortable with outbound outreach, follow‑ups, and managing multiple customer interactions

Customer‑focused with a consultative approach to identifying needs and presenting solutions

Experience using CRM systems and order entry tools preferred

Ability to quickly learn product features and communicate value to diverse customer types

Goal‑oriented, organized, and detail‑driven with strong follow‑through

What Success Looks Like

Consistently achieving or exceeding sales activity and revenue targets

Building strong customer relationships that drive repeat business

Maintaining accurate sales data and pipeline visibility

Contributing to a positive team environment and overall company growth

Equal Opportunity Employer Our client is an Equal Opportunity Employer and values diversity in its workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Compensation

The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today’s market. The salary range for this position is a good‑faith estimate that allows for flexibility to align with various levels of experience, education, and performance.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.

Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

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