Call Center Representative
Seeking experienced Call Center Representatives for in-office positions with flexible start times, multichannel customer support and Business Process Outsourcing services for a variety of clients, including government and institutional partners. Responsibilities
Handle inbound customer care and help desk calls Provide Level 13 technical support Document customer interactions accurately Conduct surveys and support market research Identify upselling, cross-selling, and customer retention opportunities Meet quality and productivity metrics Requirements
No gaps in employment history 35 years of call center experience At least one previous job for 2+ years Strong communication and multitasking skills Flexible 8-hour shift availability (with 24/7 available start times) Bilingual (English/Spanish) is a plus
Seeking experienced Call Center Representatives for in-office positions with flexible start times, multichannel customer support and Business Process Outsourcing services for a variety of clients, including government and institutional partners. Responsibilities
Handle inbound customer care and help desk calls Provide Level 13 technical support Document customer interactions accurately Conduct surveys and support market research Identify upselling, cross-selling, and customer retention opportunities Meet quality and productivity metrics Requirements
No gaps in employment history 35 years of call center experience At least one previous job for 2+ years Strong communication and multitasking skills Flexible 8-hour shift availability (with 24/7 available start times) Bilingual (English/Spanish) is a plus