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Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.

","descriptionText","Customer Service Representative Nesco Resource Sales & Business Development Job Title Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.","shortDescription","Job Title

Serves customers by providing product and service information; resolving product and service problems. Duties: Attracts potentia...","location","Butler, Pennsylvania, United States, 16001","companyName","Nesco Resource","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=0AEE86B41519D9F237BD325AC0FB85B7&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=D3B5B07DEEB5EA53D3909FD58026E38E","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Nesco Resource","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2659746570-customer-service-representative","strippedDescription","Job TitleServes customers by providing product and service information; resolving product and service problems. Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.","parsedLocation",{"_467":468,"_469":470,"_471":472,"_473":194,"_474":194,"_475":476},"city","Butler","state","Pennsylvania","country","United States","street1","street2","postal_code","16001","displayPublishedAt","2 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Nesco+Resource","searchLocationPath","/jobs?location=Butler%2C+Pennsylvania%2C+United+States%2C+16001","searchTitlePath","/jobs?keyword=Customer+Service+Representative","featuredCompany",{"_425":490,"_15":491,"_492":428,"_74":493,"_494":495,"_243":496,"_442":497,"_498":-5,"_499":-5,"_500":-5,"_501":-5,"_502":503,"_504":505,"_452":493,"_460":506,"_454":493},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[511,521,532,542,553],{"_429":428,"_433":512,"_452":453,"_444":513,"_243":514,"_440":515,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":443,"_425":516,"_455":517,"_430":127,"_477":518,"_460":519,"_479":436,"_480":443,"_482":520,"_484":485,"_486":487},["D",1771880400000],"NESCO Inc","Description:\nServes customers by providing product and service information; resolving product and service problems.

Duties:\nttracts potential customers by answering product and service questions; suggesting information about other products and services.\nOpens customer accounts by recording account information.\nMaintains customer records by updating account information.\nResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.\nMaintains financial accounts by processing customer adjustments.\nRecommends potential products or services to management by collecting customer information and analyzing customer needs.\nPrepares product or service reports by collecting and analyzing customer information.\nContributes to team effort by accomplishing related results as needed.\nSkills/Qualifications:

Customer Service\nProduct Knowledge\nQuality Focus\nProblem Solving\nMarket Knowledge\nDocumentation Skills\nListening\nPhone Skills\nResolving Conflict\nnalyzing Information\nMulti-tasking

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\n","Description:\nServes customers by providing product and service information; resolving product and service problems.

Duties:\nttracts potent...",["B","2677470549"],"Work at NESCO Inc","22 hours ago","/jobs/2677470549-customer-service-representative","/jobs?keyword=NESCO+Inc",{"_429":428,"_433":522,"_452":453,"_444":523,"_243":524,"_440":525,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":526,"_425":527,"_455":528,"_430":127,"_477":478,"_460":529,"_479":436,"_480":526,"_482":530,"_484":531,"_486":487},["D",1771732800000],"Wen by Chaz Dean, Inc","Position Overview

NOW Hiring! Customer Service Representative

Pay rate: $18 - $20 / Hour

Schedule M-F 9:00am - 6:30pm

Location: Hollywood, CA

Customer Service Representative Job Summary:

Serves customers by providing product and service information; resolving product and service problems and placing orders for products for our customers.

Benefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee discount\nHealth insurance\nPaid time off\nVision insurance\nDuties & Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.\nOpens customer accounts by recording account information into our customer database.\nMaintains customer records by updating account information.\nResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.\nMaintains financial accounts by processing customer adjustments.\nRecommends potential products or services to management by collecting customer information and analyzing customer needs. Files daily reports to management.\nMonitors all of our customer service channels - phone, email, social media, etc. and responds in a way appropriate to the channel.\nContributes to team effort by accomplishing related results as needed.\nRequired Skills & Abilities:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, excellent time management and organized.\nSoftware knowledge: MS Office Suite (Excel, Word)\nOur ideal candidate should enjoy working in the beauty industry and working with our customers on a daily basis.\nExcellent Verbal and Written communication skills

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Pay Range

USD $18.00 - USD $20.00 /Hr.\n","Position Overview

NOW Hiring! Customer Service Representative

Pay rate: $18 - $20 / Hour

Schedule M-F 9:00am - 6:30pm
Responsibilities

• Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.

• Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.

• Develop in-depth product knowledge and provide accurate information to customers.

• Maintain accurate records of customer interactions and inquiries.

• Collaborate with other employees to resolve customer issues and ensure a positive customer experience.

• Identify customer inquiry trends and provide feedback for process improvement.

• Maintain high customer satisfaction by building rapport and establishing strong relationships with customers. •

Qualifications

• A High School or GED Diploma.

• Proven customer service experience, preferably in a call center or retail environment.

• Strong communication skills, both verbal and written.

• Excellent problem-solving and conflict-resolution abilities.

• Proficient computer skills and experience with CRM software.

• Problem-Solving abilities with a keen attention to detail.

• Team player with the ability to collaborate effectively with colleagues.

• Strong product knowledge.

• Able to obtain a Federal and state Health & Life Insurance license.

Monday through Friday daylight hours

Starting pay $19 to $21 per hour

Please Apply Now!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance\nMassachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay Details:

$19.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n","Adecco is currently recruiting for a Customer Service Representative for an insurance business located in Butler, PA. This role includes ensuring c...",["B","2680233269"],"Work at Adecco USA","17 hours ago","/jobs/2680233269-customer-service-representative","/jobs?keyword=Adecco+USA",{"_429":428,"_433":543,"_452":453,"_444":544,"_243":545,"_440":546,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":547,"_425":548,"_455":549,"_430":127,"_477":478,"_460":550,"_479":436,"_480":547,"_482":551,"_484":552,"_486":487},["D",1771714800000],"RBC Bearings","RBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings and components for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 60 facilities, of which 43 are manufacturing facilities in ten countries and our market capitalization is approximately $14.5 billion.

Job Title / Location\nCustomer Service Representative – Santa Ana, CA

Description\nThe Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Essential Functions Of The Job

Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Resolve customer complaints via phone, email, mail or social media

Use telephones to reach out to customers and verify account information

Assist with placement of orders, refunds, or exchanges

Take payment information and other pertinent information such as addresses and phone numbers

Suggest solutions when a product malfunctions

Utilize computer technology to handle high call volumes

Work with customer service manager to ensure proper customer service is being delivered

Compile reports on overall customer satisfaction

Resolve customer complaints via phone, email, mail or social media

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job function. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Education\nHigh School diploma or General Education Degree (GED) preferred.

Experience\nMinimum of 1 year related experience, and/or training, or equivalent combination of education and experience. Ideally should have previous manufacturing experience in a similar role.

Knowledge/Skills/Abilities

Attentiveness; ability to really listen to customers is so crucial for providing great service for a number of reasons.

Patience: ability to stay calm when confused/frustrated customers reach out for customer support

Product Knowledge to be able to provide accurate information

Clear communication: ability to write, speak, and listen effectively

Technology savvy; being able to understand modern technology (phones, computers, etc.)

Resolving Conflict; understanding and finding solutions to customer’s needs

Positive Attitude; the ability to make minor changes in your conversational patterns.

Physical And Environmental Elements\nWhile performing the duties of this job, the employee generally works indoors within the office and manufacturing areas. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate or loud. Also, the employee is regularly required to sit and talk or to hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

#J-18808-Ljbffr\n","RBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings and components for the indust...","Santa Ana, California, United States, 92725",["B","2658140759"],"Work at RBC Bearings","/jobs/2658140759-customer-service-representative","/jobs?keyword=RBC+Bearings","/jobs?location=Santa+Ana%2C+California%2C+United+States%2C+92725",{"_429":428,"_433":554,"_452":453,"_444":555,"_243":556,"_440":557,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":547,"_425":558,"_455":559,"_430":127,"_477":560,"_460":561,"_479":436,"_480":547,"_482":562,"_484":552,"_486":487},["D",1771696800000],"RBC Bearings Incorporated","Company Overview\nRBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings and components for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and engineered components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 60 facilities, of which 43 are manufacturing facilities in ten countries and our market capitalization is approximately $14.5 billion.

Job Title and Location\nCustomer Service Representative – Santa Ana, CA

Job Description\nThe Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Essential Functions of the Job

Open and maintain customer accounts by recording account information.

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Recommend potential products or services to management by collecting customer information and analyzing customer needs.

Prepare product or service reports by collecting and analyzing customer information.

Manage large amounts of incoming calls.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships of trust through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Resolve customer complaints via phone, email, mail or social media.

Use telephones to reach out to customers and verify account information.

Assist with placement of orders, refunds, or exchanges.

Take payment information and other pertinent information such as addresses and phone numbers.

Suggest solutions when a product malfunctions.

Utilize computer technology to handle high call volumes.

Work with customer service manager to ensure proper customer service is being delivered.

Compile reports on overall customer satisfaction.

Education\nHigh School diploma or General Education Degree (GED) preferred.

Experience\nMinimum of 1 year related experience, and/or training, or equivalent combination of education and experience. Ideally should have previous manufacturing experience in a similar role.

Knowledge / Skills / Abilities

Attentiveness; ability to really listen to customers is so crucial for providing great service for a number of reasons.

Patience: ability to stay calm when confused/frustrated customers reach out for customer support.

Product Knowledge to be able to provide accurate information.

Clear communication: ability to write, speak, and listen effectively.

Technology savvy; being able to understand modern technology (phones, computers, etc.).

Resolving Conflict; understanding and finding solutions to customer’s needs.

Positive Attitude; the ability to make minor changes in your conversational patterns.

Physical and Environmental Elements\nWhile performing the duties of this job, the employee generally works indoors within the office and manufacturing areas. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate or loud. Also, the employee is regularly required to sit and talk or to hear. The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Equal Opportunity Employer\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr\n","Company Overview\nRBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings and componen...",["B","2656766155"],"Work at RBC Bearings Incorporated","3 days ago","/jobs/2656766155-customer-service-representative","/jobs?keyword=RBC+Bearings+Incorporated","actionData","errors"]