Job Title:
Cash Applications Specialist
Location:
Austin, TX
Compensation:
$28 / hour
Benefits:
This position is eligible for medical, dental, vision, and 401(k).
Position Summary Provide financial, administrative, and operational support within a shared services environment by ensuring customer payments are accurately applied, receivables are properly maintained, and discrepancies are resolved in accordance with established policies and procedures. This role requires strong analytical capability, independent judgment, and consistent collaboration across internal and external stakeholders to support timely and accurate cash flow.
Key Responsibilities
Monitor and analyze accounts receivable aging reports to identify, prioritize, and resolve outstanding balances
Apply customer payments accurately and timely, including checks, ACH, wire transfers, credit cards, and lockbox files
Review daily bank activity and remittance data; research and resolve unapplied, short-paid, or overpaid cash items
Perform cash application matching using remittance advice, customer portals, and ERP tools
Post receipts to appropriate general ledger accounts and ensure proper revenue and AR classification
Investigate and resolve payment discrepancies, deductions, chargebacks, and billing variances through customer and internal follow-up
Process authorized adjustments and correcting entries in accordance with internal controls
Serve as a primary point of contact for assigned accounts, building effective working relationships with customers, partners, and internal teams
Establish and maintain customer contact records, workflows, and procedural documentation, including role-specific reference materials
Communicate professionally with customers regarding statements, overdue invoices, payment status, and dispute resolution
Collaborate with credit, collections, sales, and customer service teams to support payment resolution and account accuracy
Reconcile the accounts receivable subledger to the general ledger and support period-end close activities
Prepare and maintain complex Excel-based reports, providing regular status updates to management
Participate in recurring operational meetings and present clear updates on account status and risks
Support collections activities by reviewing payment history, credit exposure, and coordinating payment plans when required
Generate periodic reports detailing cash receipts, unapplied cash, open AR, and collection metrics
Ensure customer master data accuracy within the ERP system
Assist with internal and external audits by providing requested documentation and explanations
Identify process gaps or inefficiencies in cash application and AR workflows and recommend improvements
Maintain confidentiality and comply with internal policies and controls
Perform additional duties and special projects as assigned
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Cash Applications Specialist
Location:
Austin, TX
Compensation:
$28 / hour
Benefits:
This position is eligible for medical, dental, vision, and 401(k).
Position Summary Provide financial, administrative, and operational support within a shared services environment by ensuring customer payments are accurately applied, receivables are properly maintained, and discrepancies are resolved in accordance with established policies and procedures. This role requires strong analytical capability, independent judgment, and consistent collaboration across internal and external stakeholders to support timely and accurate cash flow.
Key Responsibilities
Monitor and analyze accounts receivable aging reports to identify, prioritize, and resolve outstanding balances
Apply customer payments accurately and timely, including checks, ACH, wire transfers, credit cards, and lockbox files
Review daily bank activity and remittance data; research and resolve unapplied, short-paid, or overpaid cash items
Perform cash application matching using remittance advice, customer portals, and ERP tools
Post receipts to appropriate general ledger accounts and ensure proper revenue and AR classification
Investigate and resolve payment discrepancies, deductions, chargebacks, and billing variances through customer and internal follow-up
Process authorized adjustments and correcting entries in accordance with internal controls
Serve as a primary point of contact for assigned accounts, building effective working relationships with customers, partners, and internal teams
Establish and maintain customer contact records, workflows, and procedural documentation, including role-specific reference materials
Communicate professionally with customers regarding statements, overdue invoices, payment status, and dispute resolution
Collaborate with credit, collections, sales, and customer service teams to support payment resolution and account accuracy
Reconcile the accounts receivable subledger to the general ledger and support period-end close activities
Prepare and maintain complex Excel-based reports, providing regular status updates to management
Participate in recurring operational meetings and present clear updates on account status and risks
Support collections activities by reviewing payment history, credit exposure, and coordinating payment plans when required
Generate periodic reports detailing cash receipts, unapplied cash, open AR, and collection metrics
Ensure customer master data accuracy within the ERP system
Assist with internal and external audits by providing requested documentation and explanations
Identify process gaps or inefficiencies in cash application and AR workflows and recommend improvements
Maintain confidentiality and comply with internal policies and controls
Perform additional duties and special projects as assigned
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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