Now Hiring: Call Center Representative | Bellaire, TX | Healthcare Managed Care
TruBlu HR Solutions is partnering with a respected healthcare organization in the Bellaire, TX area to hire a
Call Center Representative for a 13-week contract assignment, with the potential to make a long-term impact.
Start Date:
March 16, 2026 Schedule:
Monday–Friday | 8-hour shifts between 7:00 AM – 6:00 PM
If you have experience in managed care, insurance, or a healthcare call center and enjoy helping members navigate benefits and services, this opportunity may be a great fit.
What You’ll Do: Serve as the first point of contact for members and providers Assist with eligibility, benefits, authorizations, claims, referrals, and appointment scheduling Research and resolve moderately complex issues Advocate for members/providers throughout complaints and appeals Document interactions accurately in systems such as EPIC or MACESS Ensure HIPAA compliance by properly verifying PHI Collaborate with internal departments and escalate concerns when needed
What We’re Looking For: High School Diploma or GED At least 1 year of customer service experience in managed care, insurance, or a call center setting Medicaid experience Call Center experience Knowledge of medical terminology Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Typing speed of 35+ WPM Bilingual (English/Spanish) is a plus
This role is ideal for someone who is detail-oriented, empathetic, and passionate about delivering high-quality member support in a healthcare environment.
TruBlu HR Solutions is partnering with a respected healthcare organization in the Bellaire, TX area to hire a
Call Center Representative for a 13-week contract assignment, with the potential to make a long-term impact.
Start Date:
March 16, 2026 Schedule:
Monday–Friday | 8-hour shifts between 7:00 AM – 6:00 PM
If you have experience in managed care, insurance, or a healthcare call center and enjoy helping members navigate benefits and services, this opportunity may be a great fit.
What You’ll Do: Serve as the first point of contact for members and providers Assist with eligibility, benefits, authorizations, claims, referrals, and appointment scheduling Research and resolve moderately complex issues Advocate for members/providers throughout complaints and appeals Document interactions accurately in systems such as EPIC or MACESS Ensure HIPAA compliance by properly verifying PHI Collaborate with internal departments and escalate concerns when needed
What We’re Looking For: High School Diploma or GED At least 1 year of customer service experience in managed care, insurance, or a call center setting Medicaid experience Call Center experience Knowledge of medical terminology Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Typing speed of 35+ WPM Bilingual (English/Spanish) is a plus
This role is ideal for someone who is detail-oriented, empathetic, and passionate about delivering high-quality member support in a healthcare environment.