Customer Service Representative
Salzano Electric Inc., Golden, Colorado, United States, 80401
Benefits
401(k)
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
We are seeking a dependable and experienced Customer Service Representative to join our team. The ideal candidate will have strong communication skills, the ability to manage a high volume of calls, and a professional, positive attitude.
Qualifications
Prior customer service experience required
Knowledge of the electrical/service trade preferred
Experience with ServiceTitan strongly preferred or similar software
Strong organizational and multitasking skills
Ability to handle scheduling, dispatch coordination, and customer inquiries efficiently
Key Responsibilities
Answer incoming phone calls, emails, and messages promptly
Assist customers with questions about services and scheduling
Resolve customer concerns in a professional and timely manner
Schedule appointments and update calendars
Enter and maintain accurate customer information in the system
Process payments and invoices
Process permits
Follow up with customers to ensure satisfaction
Communicate effectively with team members and management
If you thrive in a fast-paced environment and enjoy supporting customers, we'd love to hear from you!
#J-18808-Ljbffr
401(k)
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
We are seeking a dependable and experienced Customer Service Representative to join our team. The ideal candidate will have strong communication skills, the ability to manage a high volume of calls, and a professional, positive attitude.
Qualifications
Prior customer service experience required
Knowledge of the electrical/service trade preferred
Experience with ServiceTitan strongly preferred or similar software
Strong organizational and multitasking skills
Ability to handle scheduling, dispatch coordination, and customer inquiries efficiently
Key Responsibilities
Answer incoming phone calls, emails, and messages promptly
Assist customers with questions about services and scheduling
Resolve customer concerns in a professional and timely manner
Schedule appointments and update calendars
Enter and maintain accurate customer information in the system
Process payments and invoices
Process permits
Follow up with customers to ensure satisfaction
Communicate effectively with team members and management
If you thrive in a fast-paced environment and enjoy supporting customers, we'd love to hear from you!
#J-18808-Ljbffr