Customer Service Representative
LHH is currently recruiting a Customer Service Representative to join a mission-driven team in a fully onsite, contract-to-hire role in Indianapolis (46220). This position is ideal for someone who is highly organized, empathetic, dependable, and passionate about helping others in a fast-paced, client-focused environment. About the Role
This role is centered on connection, organization, and service. You will serve as the first point of contact for clientsboth in person and over the phonehelping them feel welcomed, supported, and guided through available services. Reliability, compassion, and attention to detail are essential to success in this position. What You'll Be Doing
Greet clients professionally at the front desk and direct them appropriately Answer incoming calls with professionalism, patience, and empathy Schedule appointments and assist clients with completing applications Review forms and documentation for accuracy and completeness Perform light data entry and general office support Copy, scan, and organize client documents (IDs, leases, utility bills, etc.) Prepare case files and assist with mailing notices Support caseworkers with documentation and file management Operate basic office equipment such as copiers and scanners Assist with additional office tasks as needed What We're Looking For
Strong organizational and communication skills A high level of empathy and professionalism when working with clients Excellent attendance record and reliability Comfortable working with diverse populations, including individuals with limited English proficiency Detail-oriented with the ability to handle confidential information with care Ability to start immediately Pay Details: $21.63 per hour Search managed by: Melanie Lake Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_814352_3116472
LHH is currently recruiting a Customer Service Representative to join a mission-driven team in a fully onsite, contract-to-hire role in Indianapolis (46220). This position is ideal for someone who is highly organized, empathetic, dependable, and passionate about helping others in a fast-paced, client-focused environment. About the Role
This role is centered on connection, organization, and service. You will serve as the first point of contact for clientsboth in person and over the phonehelping them feel welcomed, supported, and guided through available services. Reliability, compassion, and attention to detail are essential to success in this position. What You'll Be Doing
Greet clients professionally at the front desk and direct them appropriately Answer incoming calls with professionalism, patience, and empathy Schedule appointments and assist clients with completing applications Review forms and documentation for accuracy and completeness Perform light data entry and general office support Copy, scan, and organize client documents (IDs, leases, utility bills, etc.) Prepare case files and assist with mailing notices Support caseworkers with documentation and file management Operate basic office equipment such as copiers and scanners Assist with additional office tasks as needed What We're Looking For
Strong organizational and communication skills A high level of empathy and professionalism when working with clients Excellent attendance record and reliability Comfortable working with diverse populations, including individuals with limited English proficiency Detail-oriented with the ability to handle confidential information with care Ability to start immediately Pay Details: $21.63 per hour Search managed by: Melanie Lake Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_814352_3116472