Customer Service Representative
Location:
Indianapolis, IN 46220 (Fully Onsite) Pay:
$21.63/hr Schedule:
Monday-Friday, 8:00 AM - 4:00 PM
LHH is currently recruiting a
Customer Service Representative
to join a missiondriven team in a
fully onsite, contracttohire role
in Indianapolis (46220). This position is ideal for someone who is highly organized, empathetic, dependable, and passionate about helping others in a fastpaced, clientfocused environment. About the Role
This role is centered on connection, organization, and service. You will serve as the
first point of contact
for clients-both in person and over the phone-helping them feel welcomed, supported, and guided through available services. Reliability, compassion, and attention to detail are essential to success in this position. What You'll Be Doing Greet clients professionally at the
front desk
and direct them appropriately
Answer incoming calls with professionalism, patience, and empathy
Schedule appointments and assist clients with completing applications
Review forms and documentation for accuracy and completeness
Perform light data entry and general office support
Copy, scan, and organize client documents (IDs, leases, utility bills, etc.)
Prepare case files and assist with mailing notices
Support caseworkers with documentation and file management
Operate basic office equipment such as copiers and scanners
Assist with additional office tasks as needed
What We're Looking For Strong organizational and communication skills
A high level of empathy and professionalism when working with clients
Excellent attendance record and reliability
Comfortable working with diverse populations, including individuals with limited English proficiency
Detailoriented with the ability to handle confidential information with care
Ability to start immediately
Pay Details:
$21.63 per hour
Search managed by:
Melanie Lake
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location:
Indianapolis, IN 46220 (Fully Onsite) Pay:
$21.63/hr Schedule:
Monday-Friday, 8:00 AM - 4:00 PM
LHH is currently recruiting a
Customer Service Representative
to join a missiondriven team in a
fully onsite, contracttohire role
in Indianapolis (46220). This position is ideal for someone who is highly organized, empathetic, dependable, and passionate about helping others in a fastpaced, clientfocused environment. About the Role
This role is centered on connection, organization, and service. You will serve as the
first point of contact
for clients-both in person and over the phone-helping them feel welcomed, supported, and guided through available services. Reliability, compassion, and attention to detail are essential to success in this position. What You'll Be Doing Greet clients professionally at the
front desk
and direct them appropriately
Answer incoming calls with professionalism, patience, and empathy
Schedule appointments and assist clients with completing applications
Review forms and documentation for accuracy and completeness
Perform light data entry and general office support
Copy, scan, and organize client documents (IDs, leases, utility bills, etc.)
Prepare case files and assist with mailing notices
Support caseworkers with documentation and file management
Operate basic office equipment such as copiers and scanners
Assist with additional office tasks as needed
What We're Looking For Strong organizational and communication skills
A high level of empathy and professionalism when working with clients
Excellent attendance record and reliability
Comfortable working with diverse populations, including individuals with limited English proficiency
Detailoriented with the ability to handle confidential information with care
Ability to start immediately
Pay Details:
$21.63 per hour
Search managed by:
Melanie Lake
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.