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Email & SMS Reporting & Data Operations Analyst

Mondo, New York, New York, United States

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Email & SMS Reporting & Data Operations Analyst , location is

REMOTE . The start date is

ASAP

for this

6-12 Month Contract

position.

Job Title:

Email & SMS Reporting & Data Operations Analyst Location-Type:

REMOTE (10-20 hours per week) Start Date Is:

ASAP Duration:

3+ Months (ongoing extensions) Compensation Range:

$40/hr - $49/hr W2

Job Description: Support the client's strategy team by pulling, cleaning, organizing, and preparing Email/SMS performance data across weekly, monthly, and quarterly reporting cycles.

Day-to-Day Responsibilities:

Pull weekly, monthly, and quarterly Email/SMS performance reports from multiple platforms Import raw data into Sheets/Excel; clean, de-dupe, normalize, and tag datasets Prepare structured reporting datasets for strategists (tabs, templates, organized deliverables) Compile A/B test data and determine basic test winners Populate weekly, monthly, and QBR reporting decks with accurate KPIs Execute ad-hoc data pulls across Email and SMS systems Communicate data inconsistencies or questions to strategists Occasionally join client calls for context (no presenting) Requirements:

Must-Haves: 3-5+ years in email/SMS reporting, data operations, or marketing analytics support Strong understanding of Email/SMS KPIs (open rate, CTR, CTOR, etc.) Dashboard-building experience (Looker, Tableau, or similar) Ability to pull reports, clean and organize data, and prepare structured datasets Strong Excel/Sheets proficiency (pivots, index/match, data cleansing) Experience with Salesforce Marketing Cloud (Intelligence Reports) or a comparable email platform Exceptionally detail-oriented, accurate, and methodical Highly coachable, autonomous, and a fast learner Able to follow structured processes and work independently

Nice-to-Haves: Experience with Bluecore, HubSpot, Looker, SQL, or BI dashboards Ability to run basic SQL queries Experience with GA4 / Google Analytics