Senior Customer Service Representative
LHH Recruitment Solutions, Chandler, Arizona, United States, 85249
Senior Customer Service Representative
Location:
Chandler, AZ Pay Rate:
$20.00 - $21.00 per hour Work Arrangement:
Fully Onsite - 5 days/week (no exceptions) Schedule:
Monday-Friday, 7:00 AM-3:30 PM (Arizona time) Lunch:
30-minute unpaid lunch Parking:
No parking fees Position Overview
The Senior Customer Service Representative will support a banking correspondence operation responsible for producing and mailing required documents to clients. This role focuses on accuracy, organization, and timely execution of fulfillment work in a structured office environment. Key Responsibilities Facilitate mailing and fulfillment activities for banking correspondence
Create, print, audit, and package client-facing documents
Work from a case management system and email queue to complete daily tasks
Review documents for accuracy and completeness prior to distribution
Prioritize workload to meet service-level expectations
Perform routine, detail-oriented work in a fast-paced office setting
Required Skills & Qualifications Strong
attention to detail
with a high level of accuracy
Effective
written communication
skills
Solid
research
and problem-solving abilities
Proven ability to
prioritize
tasks and manage competing deadlines
Results-oriented
mindset with accountability for output and quality
Work Environment Professional office setting
Fully onsite role; remote or hybrid work is not available
Pay Details:
$20.00 to $21.00 per hour
Search managed by:
Nicole Russ
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location:
Chandler, AZ Pay Rate:
$20.00 - $21.00 per hour Work Arrangement:
Fully Onsite - 5 days/week (no exceptions) Schedule:
Monday-Friday, 7:00 AM-3:30 PM (Arizona time) Lunch:
30-minute unpaid lunch Parking:
No parking fees Position Overview
The Senior Customer Service Representative will support a banking correspondence operation responsible for producing and mailing required documents to clients. This role focuses on accuracy, organization, and timely execution of fulfillment work in a structured office environment. Key Responsibilities Facilitate mailing and fulfillment activities for banking correspondence
Create, print, audit, and package client-facing documents
Work from a case management system and email queue to complete daily tasks
Review documents for accuracy and completeness prior to distribution
Prioritize workload to meet service-level expectations
Perform routine, detail-oriented work in a fast-paced office setting
Required Skills & Qualifications Strong
attention to detail
with a high level of accuracy
Effective
written communication
skills
Solid
research
and problem-solving abilities
Proven ability to
prioritize
tasks and manage competing deadlines
Results-oriented
mindset with accountability for output and quality
Work Environment Professional office setting
Fully onsite role; remote or hybrid work is not available
Pay Details:
$20.00 to $21.00 per hour
Search managed by:
Nicole Russ
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.