Account Manager (Charlotte)
ManageMowed South Charlotte, Charlotte, North Carolina, United States, 28245
Company Description
ManageMowed specializes in providing high-quality commercial landscaping maintenance in the Charlotte area, serving a wide range of nationally and regionally recognized brands. We focus on delivering reliable and professional service and a commitment to customer satisfaction and effective outdoor property management. Join a team dedicated to helping clients maintain safe and appealing outdoor environments year-round.
Role Description This role will start as part-time for an Account Manager based in Charlotte, NC and could turn into full time based upon candidate performance and business growth.
The Account Manager will be responsible for building and maintaining strong client relationships, ensuring quality service delivery, and proactively addressing client needs. Common Tasks will include: Managing current accounts-CRM In-person site visits for Quality review and light maintenance. Maintaining and growing current customer pipeline Coordinating with service teams Exceptional customer responsiveness Effective/consistent communication and solutions-oriented approaches are essential Initial weekly time commitment averages 20 hrs per week but could increase to 30 hrs during busy seasons (Spring and Fall)
Qualifications Client relationship management, customer service, and conflict resolution skills Exceptional communication, organization, and problem-solving abilities Experience in account management and project coordination Knowledge of landscaping maintenance, snow removal, or facilities management (preferred) Proficiency with scheduling tools and CRM software (preferred) Ability to work on-site in Charlotte, NC area, and manage multiple client accounts effectively Highly motivated, self driven, with strong attention to customer satisfaction Experience in managing vendor relationships is a plus Must have own vehicle - SUV or larger and good driving record.
Compenstion Monthly salary - $2000 Semi-annual bonus - Based upon performance and business growth Up to 2 meals covered per day during working hours Fuel used during work hours is covered
Role Description This role will start as part-time for an Account Manager based in Charlotte, NC and could turn into full time based upon candidate performance and business growth.
The Account Manager will be responsible for building and maintaining strong client relationships, ensuring quality service delivery, and proactively addressing client needs. Common Tasks will include: Managing current accounts-CRM In-person site visits for Quality review and light maintenance. Maintaining and growing current customer pipeline Coordinating with service teams Exceptional customer responsiveness Effective/consistent communication and solutions-oriented approaches are essential Initial weekly time commitment averages 20 hrs per week but could increase to 30 hrs during busy seasons (Spring and Fall)
Qualifications Client relationship management, customer service, and conflict resolution skills Exceptional communication, organization, and problem-solving abilities Experience in account management and project coordination Knowledge of landscaping maintenance, snow removal, or facilities management (preferred) Proficiency with scheduling tools and CRM software (preferred) Ability to work on-site in Charlotte, NC area, and manage multiple client accounts effectively Highly motivated, self driven, with strong attention to customer satisfaction Experience in managing vendor relationships is a plus Must have own vehicle - SUV or larger and good driving record.
Compenstion Monthly salary - $2000 Semi-annual bonus - Based upon performance and business growth Up to 2 meals covered per day during working hours Fuel used during work hours is covered