Outside Sales Representative (Cleveland)
SupplyOne, Inc., Cleveland, Ohio, United States, 44101
SALES REPRESENTATIVE JOB DESCRIPTION
Mission of the Role (What you will be doing)
The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne’s footprint in the customer segments we serve. The Sales Representative will sell the SupplyOne way, pairing SupplyOne’s proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets, to set the standard for sales excellence.
Key Duties & Accountabilities
(Primary responsibilities & quantifiable measurements)
Achieve revenue and GP$ goals Call on target, current, and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne Lead with programs to achieve program (PMP and Managed Services) goals Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail, and Misc. Items. Sell accounts based on service and problem-solving by offering solutions to improve customer methods and procedures Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point. Maintain a sales pipeline sufficient to support sales goals Build customer relationships by building trust, demonstrating reliability, and creating and delivering customer solutions with a sense of urgency Develop and maintain strategic account plans for top customers and prospects Keeps management informed by providing timely reports, work plans, and territory analyses as appropriate Assist the credit department in the collection of past due invoices, and monitor slow-moving inventory Stay up to date on product knowledge Utilize SupplyOne’s experts whenever possible. Maintain cooperative relationships with internal customers
Organizational Core Values
(Behaviors and values that are essential to be successful in our environment)
People First -
Fosters culture that prioritizes trust and respect, focuses on well-being, growth and development of employees, emphasizes collaboration and honest, open and direct communication, is accountable for actions Unique Customer Solutions -
Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset Passion to Serve -
Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employees and communities, embraces empathy, integrity and compassion in all interactions Agility
- Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility and intelligent risk taking, embraces forward progress and change, open to new ideas Growth Focus -
Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals
Educational/Training Requirements/Experience
(What your background should look like)
BA/BS degree Experience in a sales role preferred Experience in distribution and or manufacturing preferred
Minimum Skills, Knowledge & Ability Requirements
Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers Understanding of sales process and dynamics Strong organizational skills; ability to prioritize tasks Demonstrated initiative in personal professional development Basic arithmetic including gross profit calculations Attention to detail and accuracy Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites
Compensation and Benefits
The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following: Bonus based on company performance Medical, dental, and vision insurance 401(k) retirement savings plan with company match Paid time off (including vacation, company holidays, and parental leave) Employee Assistance Program (EAP) Other benefits such as life insurance, disability coverage, and wellness programs
Mission of the Role (What you will be doing)
The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne’s footprint in the customer segments we serve. The Sales Representative will sell the SupplyOne way, pairing SupplyOne’s proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets, to set the standard for sales excellence.
Key Duties & Accountabilities
(Primary responsibilities & quantifiable measurements)
Achieve revenue and GP$ goals Call on target, current, and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne Lead with programs to achieve program (PMP and Managed Services) goals Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail, and Misc. Items. Sell accounts based on service and problem-solving by offering solutions to improve customer methods and procedures Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point. Maintain a sales pipeline sufficient to support sales goals Build customer relationships by building trust, demonstrating reliability, and creating and delivering customer solutions with a sense of urgency Develop and maintain strategic account plans for top customers and prospects Keeps management informed by providing timely reports, work plans, and territory analyses as appropriate Assist the credit department in the collection of past due invoices, and monitor slow-moving inventory Stay up to date on product knowledge Utilize SupplyOne’s experts whenever possible. Maintain cooperative relationships with internal customers
Organizational Core Values
(Behaviors and values that are essential to be successful in our environment)
People First -
Fosters culture that prioritizes trust and respect, focuses on well-being, growth and development of employees, emphasizes collaboration and honest, open and direct communication, is accountable for actions Unique Customer Solutions -
Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset Passion to Serve -
Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employees and communities, embraces empathy, integrity and compassion in all interactions Agility
- Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility and intelligent risk taking, embraces forward progress and change, open to new ideas Growth Focus -
Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals
Educational/Training Requirements/Experience
(What your background should look like)
BA/BS degree Experience in a sales role preferred Experience in distribution and or manufacturing preferred
Minimum Skills, Knowledge & Ability Requirements
Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers Understanding of sales process and dynamics Strong organizational skills; ability to prioritize tasks Demonstrated initiative in personal professional development Basic arithmetic including gross profit calculations Attention to detail and accuracy Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites
Compensation and Benefits
The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following: Bonus based on company performance Medical, dental, and vision insurance 401(k) retirement savings plan with company match Paid time off (including vacation, company holidays, and parental leave) Employee Assistance Program (EAP) Other benefits such as life insurance, disability coverage, and wellness programs