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In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/ Sales, Representative, Service, Customer, Mechanical, Retail

","descriptionText","Customer Sales & Service Representative Applied Industrial Technologies, Inc. Sales & Business Development In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/ Sales, Representative, Service, Customer, Mechanical, Retail","shortDescription","

In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer nee...","location","Appleton, WI, United States","companyName","Applied Industrial Technologies, Inc.","salaryMin","salaryMax","salaryDescription","https://click.appcast.io/t/rY5XqHGmmyYFHhEhsYVjfnDV5yaX7QFVMSNLvF1BgH4HMX6VFLX_gbVdBmE3mcL5","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Applied Industrial Technologies, Inc.","isManualPosted","costPerClick",0.18,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2683691926-customer-sales-service-representative","strippedDescription","In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/ Sales, Representative, Service, Customer, Mechanical, Retail","parsedLocation",{"_467":468,"_469":470,"_471":472,"_473":194,"_474":194,"_475":194},"city","Appleton","state","WI","country","United States","street1","street2","postal_code","displayPublishedAt","15 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Applied+Industrial+Technologies%2C+Inc.","searchLocationPath","/jobs?location=Appleton%2C+WI%2C+United+States","searchTitlePath","/jobs?keyword=Customer+Sales+%26+Service+Representative","featuredCompany",{"_425":489,"_15":490,"_491":428,"_74":492,"_493":494,"_243":495,"_442":496,"_497":-5,"_498":-5,"_499":-5,"_500":-5,"_501":502,"_503":504,"_452":492,"_460":505,"_454":492},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[510,522,530,537,546],{"_429":428,"_433":511,"_452":453,"_444":512,"_243":513,"_440":514,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":515,"_425":516,"_455":517,"_430":127,"_476":518,"_460":519,"_478":436,"_479":515,"_481":520,"_483":521,"_485":486},["D",1770069600000],"Applied Industrial Technologies","We have an immediate opening for a Customer Service Representative . We are the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.\nMore about this role:\nAs a member of the Applied Fluid Power Network, you will partner with our external customers and internal customers (parent company account managers) to find products and services, solve customer needs, and build ongoing positive business relationships in an industrial environment.This branch is a small operation consisting of two to three employees, which requires all associates to be able to perform all functions required in the branch.\nRespond to customer inquiries, create price quotes, process orders, expedite parts, and process returns. Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, and as communicated by sales associates.

Sourcing parts from core vendors and alternative vendors when needed. Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates.

Continuously identifying process & product improvements that positively impact the Customer's experience.

Assist in generating sales and growing revenue for the branch. Proactively review open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. Promote the best long-term solutions to our customers.

Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to management.

Support pricing and margin improvement efforts by communicating opportunities with management.

Adopt and utilize business processes that will improve work efficiency.

Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process.

Responsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives, sales tools, and overall continuous career development.

Warehouse/Shipping Related Functions:\nPerform duties required in receiving and verify incoming parts, materials, and supplies; maintain stock areas; prepare sales orders for shipment; stock products appropriately and maintain branch supplies. Pull correct parts from inventory and prepare them (package) for shipment and delivery, while maintaining quantitative accuracy.

Work from daily schedule, work orders, verbal and written instructions, using pallet jack and mobile lift equipment (forklift) to safely transport and load/unload parts and materials. Exercise proper care and use of equipment and materials. Occasional use of simple hand and power tools, weighing scales, postage meters.

Work from purchase orders, bills of lading, packing slips, sales orders, service center requests, written and verbal instructions. Receive and examine condition of deliveries; indicate acceptance or note discrepancies on bill of lading. Check and match packing slip with purchase order; count and verify; record and route copies as prescribed.

Maintain accurate inventory levels through cycle counting as required.

Perform all duties required of the branch, functioning as both inside sales/customer service and all warehouse duties.

Maintain all work areas in a neat and orderly condition. Detect and report all faulty equipment, defective materials, improper operation or unusual condition to a supervisor. Observe all prescribed safety rules and regulations.

Occasionally assist with the loading, unloading and securing of loads when preparing materials for shipment.

POSITION REQUIREMENTS:\n1+ year customer service or inside sales,mechanical or maintenance experience. Industrial distribution or parts counter environment preferred.

Attention to detail, sense of urgency, and strong inter-personal skills.

Strong mechanical aptitude is required.

Good written and verbal communication skills.

A working knowledge of warehouse systems and processes.

General knowledge or training in shipping, counting and checking of product.

Experience using PCs to perform job functions and the ability to learn new software applications.

High School diploma or GED.

Basic math calculations and the ability to read, write and understand work instructions.

The ability to stand for extended periods of time, walk, bend and lift up to 25 lbs. regularly, and up to 45 lbs. occasionally.

Valid driver's license & clean driving record (MVR)

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.\nApplied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

#J-18808-Ljbffr\n","We have an immediate opening for a Customer Service Representative . We are the world's largest fluid power distributor, supplying hydraulic and pn...","Tampa, Florida, us, 33646",["B","2411135380"],"Work at Applied Industrial Technologies","26 days ago","/jobs/2411135380-customer-sales-service-representative","/jobs?keyword=Applied+Industrial+Technologies","/jobs?location=Tampa%2C+Florida%2C+us%2C+33646",{"_429":428,"_433":523,"_452":453,"_444":512,"_243":524,"_440":525,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":526,"_425":527,"_455":517,"_430":127,"_476":518,"_460":528,"_478":436,"_479":526,"_481":520,"_483":529,"_485":486},["D",1770069600000],"ESSENTIAL FUNCTIONS\nAssist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide quotes, and take orders. Actively create new and add-on sales and generate leads for Outside Sales. Responsible for providing sales support and service to original equipment manufacturers(OEMs), industrial companies, heavy equipment customers, etc. where fluid power is utilized. Experience in dealing with automation products, i.e. - actuators, air valves, compressors, and a mechanical background highly recommended.

Process customer orders and quotes for various products and value-added services through email or phone inquiries.

Answer delivery inquiries, follow up on purchasing and receiving of a specific product, checking availability of stock, back-order status, vendor schedules, and shipping dates.

Works from worksheets, inventory lists, part number files and related information in order to assist customers. Gather information as to costs, discounts, stock availability.

Expedite order inquiries, checking the status of orders, following up on back orders, and lost orders. Will investigate defects, damages, and incorrect shipments. Follow-up on status of in-house repairs.

Assist walk in customers on their product needs through identification, technical support and order processing.

Monitors customer returns as required, including investigating the cause and recommending or approving reshipment or credit, and processing necessary paperwork.

Will seek and grow opportunities to increase business and account base by qualifying and opening new business accounts utilizing sales techniques to add-on sell, up-sell, and provide professional customer service.

Able too efficiently and professionally service sales accounts and maintain a history profile of what was discussed with the customer in organization systems.

Will maintain and develop good customer relationships. Continuously strive to develop and maintain customer rapports and satisfaction.

POSITION QUALIFICATIONS - SKILLS AND ABILITIES\nExperience should demonstrate proficiencies in the following areas:

Ability to learn and apply new information quickly.

Assertive team player with positive attitude, high energy level, and ability to establish rapport and build relationships with current and potential customers.

Must have a clear, pleasant and professional speaking voice for over the phone sales and communication.

Experienced in telesales or outside sales, or a combination of the two.

Product knowledge of fluid power products and repairs.

Excellent interpersonal and communication abilities.

Good negotiation and closing skills to drive sales.

Establish and maintain professional interpersonal relationships with customers and other contacts.

Provide a professional image over the phone.

Solid organizational skills, including the ability to manage multiple competing priorities.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

#J-18808-Ljbffr\n","ESSENTIAL FUNCTIONS\nAssist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide quote...","Jacksonville, Florida, United States, 32290",["B","2411142400"],"/jobs/2411142400-customer-sales-service-representative","/jobs?location=Jacksonville%2C+Florida%2C+United+States%2C+32290",{"_429":428,"_433":531,"_452":453,"_444":512,"_243":532,"_440":533,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":526,"_425":534,"_455":517,"_430":127,"_476":535,"_460":536,"_478":436,"_479":526,"_481":520,"_483":529,"_485":486},["D",1770397200000],"Overview

Assist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide quotes, and take orders. Actively create new and add-on sales and generate leads for Outside Sales. Responsible for providing sales support and service to original equipment manufacturers (OEMs), industrial companies, heavy equipment customers, etc. where fluid power is utilized. Experience in dealing with automation products, i.e. actuators, air valves, compressors, and a mechanical background is highly recommended.\nResponsibilities

Process customer orders and quotes for various products and value-added services through email or phone inquiries.\nAnswer delivery inquiries, follow up on purchasing and receiving of a specific product, check availability of stock, back-order status, vendor schedules, and shipping dates.\nWork from worksheets, inventory lists, part number files and related information in order to assist customers. Gather information as to costs, discounts, stock availability.\nExpedite order inquiries, checking the status of orders, following up on back orders, and lost orders. Investigate defects, damages, and incorrect shipments. Follow up on status of in-house repairs.\nAssist walk-in customers on their product needs through identification, technical support and order processing.\nMonitor customer returns as required, including investigating the cause and recommending or approving reshipment or credit, and processing necessary paperwork.\nSeek and grow opportunities to increase business and account base by qualifying and opening new business accounts utilizing sales techniques to add-on sell, up-sell, and provide professional customer service.\nProvide efficient and professional service to sales accounts and maintain a history profile of what was discussed with the customer in organization systems.\nMaintain and develop good customer relationships. Continuously strive to develop and maintain customer rapport and satisfaction.\nPosition Qualifications – Skills And Abilities

Experience should demonstrate proficiencies in the following areas:\nAbility to learn and apply new information quickly.\nAssertive team player with positive attitude, high energy level, and ability to establish rapport and build relationships with current and potential customers.\nMust have a clear, pleasant and professional speaking voice for over the phone sales and communication.\nExperienced in telesales or outside sales, or a combination of the two.\nProduct knowledge of fluid power products and repairs.\nExcellent interpersonal and communication abilities.\nGood negotiation and closing skills to drive sales.\nEstablish and maintain professional interpersonal relationships with customers and other contacts.\nProvide a professional image over the phone.\nSolid organizational skills, including the ability to manage multiple competing priorities.\nFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.\nApplied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

#J-18808-Ljbffr\n","Overview

Assist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide quotes,...",["B","2462370605"],"22 days ago","/jobs/2462370605-customer-sales-service-representative",{"_429":428,"_433":538,"_452":453,"_444":539,"_243":540,"_440":541,"_427":428,"_111":436,"_431":194,"_432":194,"_454":453,"_442":515,"_425":542,"_455":543,"_430":127,"_476":535,"_460":544,"_478":436,"_479":515,"_481":545,"_483":521,"_485":486},["D",1770397200000],"Applied Fluid Power","Overview

We have an immediate opening for a

Customer Service Representative . We are the world’s largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.\nMore About This Role

As a member of the Applied® Fluid Power Network, you will partner with our external customers and internal customers (parent company account managers) to find products and services, solve customer needs, and build ongoing positive business relationships in an industrial environment. This branch is a small operation consisting of two to three employees, which requires all associates to be able to perform all functions required in the branch.

Responsibilities

Respond to customer inquiries, create price quotes, process orders, expedite parts, and process returns. Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, and as communicated by sales associates.\nSourcing parts from core vendors and alternative vendors when needed. Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates.\nContinuously identifying process & product improvements that positively impact the Customer’s experience.\nAssist in generating sales and growing revenue for the branch. Proactively review open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. Promote the best long-term solutions to our customers.\nCommunicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to management.\nSupport pricing and margin improvement efforts by communicating opportunities with management.\nAdopt and utilize business processes that will improve work efficiency.\nGain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process.\nResponsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives, sales tools, and overall continuous career development.

Warehouse/Shipping Related Functions

Perform duties required in receiving and verify incoming parts, materials, and supplies; maintain stock areas; prepare sales orders for shipment; stock products appropriately and maintain branch supplies. Pull correct parts from inventory and prepare them (package) for shipment and delivery, while maintaining quantitative accuracy.\nWork from daily schedule, work orders, verbal and written instructions, using pallet jack and mobile lift equipment (forklift) to safely transport and load/unload parts and materials. Exercise proper care and use of equipment and materials. Occasional use of simple hand and power tools, weighing scales, postage meters.\nWork from purchase orders, bills of lading, packing slips, sales orders, service center requests, written and verbal instructions. Receive and examine condition of deliveries; indicate acceptance or note discrepancies on bill of lading. Check and match packing slip with purchase order; count and verify; record and route copies as prescribed.\nMaintain accurate inventory levels through cycle counting as required.\nPerform all duties required of the branch, functioning as both inside sales/customer service and all warehouse duties.\nMaintain all work areas in a neat and orderly condition. Detect and report all faulty equipment, defective materials, improper operation or unusual condition to a supervisor. Observe all prescribed safety rules and regulations.\nOccasionally assist with the loading, unloading and securing of loads when preparing materials for shipment.

Position Requirements

1+ year customer service or inside sales,mechanical or maintenance experience. Industrial distribution or parts counter environment preferred.\nAttention to detail, sense of urgency, and strong inter-personal skills.\nStrong mechanical aptitude is required.\nGood written and verbal communication skills.\nA working knowledge of warehouse systems and processes.\nGeneral knowledge or training in shipping, counting and checking of product.\nExperience using PCs to perform job functions and the ability to learn new software applications.\nHigh School diploma or GED.\nBasic math calculations and the ability to read, write and understand work instructions.\nThe ability to stand for extended periods of time, walk, bend and lift up to 25 lbs. regularly, and up to 45 lbs. occasionally.\nValid driver's license & clean driving record (MVR)

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.\nApplied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

#J-18808-Ljbffr\n","Overview

We have an immediate opening for a

Customer Service Representative . We are the world’s largest fluid power distributor,...",["B","2462360747"],"Work at Applied Fluid Power","/jobs/2462360747-customer-sales-service-representative","/jobs?keyword=Applied+Fluid+Power",{"_429":428,"_433":547,"_452":453,"_444":512,"_243":548,"_440":549,"_427":428,"_111":550,"_431":194,"_432":194,"_454":453,"_442":551,"_425":552,"_455":517,"_430":127,"_476":553,"_460":554,"_478":550,"_479":551,"_481":520,"_483":555,"_485":556},["D",1772287200000],"A leading industrial distributor in Indianapolis is seeking a full-time Customer Sales & Service Representative. In this role, you will provide support to the sales team and customers, handle inquiries, prepare quotes, and assist in sales. Candidates should have a minimum of a high school diploma, 1+ years of relevant experience, and strong communication skills. This position offers competitive pay and benefits, as well as opportunities for professional development and career growth.\n#J-18808-Ljbffr\n","A leading industrial distributor in Indianapolis is seeking a full-time Customer Sales & Service Representative. In this role, you will provide sup...","Customer Sales & Service Specialist","Indianapolis, Indiana, us, 46262",["B","2728316010"],"1 days ago","/jobs/2728316010-customer-sales-service-specialist","/jobs?location=Indianapolis%2C+Indiana%2C+us%2C+46262","/jobs?keyword=Customer+Sales+%26+Service+Specialist","actionData","errors"]