Ticket Sales Assistant
Full-Time Seasonal (May - September, estimated)
Job Description:
The Mahoning Valley Scrappers are seeking a motivated and detail-oriented individual to join our team as a Ticket Sales Assistant for the 2025 season. Reporting directly to the Box Office Manager, this role assists in daily ticketing operations and provides exceptional service to fans and partners throughout the ballpark.
Essential Duties and Responsibilities:
Process ticket orders in person, online, and by phone
Assist with printing and preparing group, season, mini-plan, and will-call ticket orders
Maintain accurate box office records including filing, spreadsheets, and system entries
Deliver tickets, schedules, and promotional materials throughout the community
Assist with ticketing software functions and system administration
Reconcile cash drawers and generate nightly financial reports
Support revenue generation and tracking of ticket sales assets
Learn and apply effective sales techniques in a live sports environment
Provide customer service to fans and assist with inquiries as needed
Qualifications:
Current college student or recent graduate
Must be available to work nights, weekends, and holidays throughout the season
Strong time management, communication, and organizational skills
Proven ability to deliver excellent customer service
Proficiency in Microsoft Office
Detail-oriented and comfortable working in a sales-focused role
Familiarity with ticketing systems preferred
Strong problem-solving and conflict-resolution skills
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
Full-Time Seasonal (May - September, estimated)
Job Description:
The Mahoning Valley Scrappers are seeking a motivated and detail-oriented individual to join our team as a Ticket Sales Assistant for the 2025 season. Reporting directly to the Box Office Manager, this role assists in daily ticketing operations and provides exceptional service to fans and partners throughout the ballpark.
Essential Duties and Responsibilities:
Process ticket orders in person, online, and by phone
Assist with printing and preparing group, season, mini-plan, and will-call ticket orders
Maintain accurate box office records including filing, spreadsheets, and system entries
Deliver tickets, schedules, and promotional materials throughout the community
Assist with ticketing software functions and system administration
Reconcile cash drawers and generate nightly financial reports
Support revenue generation and tracking of ticket sales assets
Learn and apply effective sales techniques in a live sports environment
Provide customer service to fans and assist with inquiries as needed
Qualifications:
Current college student or recent graduate
Must be available to work nights, weekends, and holidays throughout the season
Strong time management, communication, and organizational skills
Proven ability to deliver excellent customer service
Proficiency in Microsoft Office
Detail-oriented and comfortable working in a sales-focused role
Familiarity with ticketing systems preferred
Strong problem-solving and conflict-resolution skills
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
- Will you have to relocate for this position?
- Do you have any previous experience? If yes, explain.
- What is your availability from May through September?