Assistant Director, Texas Education Exchange
Young World Physical Education, Houston, Texas, United States, 77246
Assistant Director, Texas Education Exchange
Region 4 Education Service Center – Houston, Texas (Open in Google Maps)
Job Details Job ID:
5474604
Application Deadline:
Posted until filled
Posted:
Dec 17, 2025 6:00 AM (UTC)
Starting Date:
Immediately
Job Description Classification:
Administrative/Professional
Exemption Status/Test:
Exempt
Job Grade:
6
Department:
Texas Education Exchange
Reports To:
Department Director
Job Goal:
The Assistant Director, Texas Education Exchange will coordinate, manage, and direct a team of technical staff while leading the development, sharing the vision, and strategy for the technical and non-technical audiences. This role assists the Department Director in managing cross-functional teams, coordinating platform operations, driving user adoption, and strengthening relationships with Local Education Agencies (LEAs), Education Service Centers (ESCs), vendors, and state partners. The Assistant Director plays a key role in ensuring technical execution, user satisfaction, operational reliability, and project alignment with statewide interoperability goals.
Qualifications Education
Bachelor’s degree in information technology, computer science, engineering, education technology, business administration, or related field
Experience
Three years of related work experience in the area of technology software operations
Three years of experience with education technology software products, preferred
Two years of experience managing teams and operations
Industry experience in public, private or hybrid cloud platforms, such as AWS, Azure, Bedrock, and Google Cloud Platform
Experience in designing and understanding complex technical architecture involving the integration of multiple data sources
Experience in the use of APIs and working knowledge of ED-FI or data interoperability initiatives
Experience in the development and management of user support plans, Experience in cybersecurity and issues of data privacy
Experience in product development, operations, and platform management
Special Knowledge and Skills
Excellent written and verbal communication skills
Knowledge of the Texas K-12 education landscape
Knowledge of data science and data governance
A strong technical background in technical services utilizing the Ed-Fi data standard, preferred
Ability to organize and manage multiple projects, priorities, and meet deadlines with attention to detail
Strategic orientation and solid analytical skills
Ability to document complex business and technical processes
Ability to collaborate with development teams, business partners, software engineers, and other stakeholders to enhance and improve product offerings
Background in SQL and Json is a plus
Project Management Professional (PMP) Certification, preferred
Major Responsibilities
Manage and direct a team of technical staff while leading the development, vision, and strategy for the technical services team. Note that some members of the technical services team will be employees, but initially, this effort will focus on collaborating with and managing contracted vendors
Ensure targeted service and performance standards are achieved or exceeded in partnership with operations and customer success teams
Develop and manage technical training for new or existing products and applications in collaboration with customer success and product teams
Assist with project management by creating assignments, tracking progress, and resolving issues both internally and with business partners and vendors
Design and evolve organizational structure to support strategic and business goals of the Exchange
Partner with customer success and marketing teams to package and price service offerings
Coordinate and strategically plan with the Exchange Director to meet the goals and objectives of the grant requirements for Region 4, Texas Education Agency, and our philanthropic partners
Coordinate with the Exchange Director in developing agenda, presentations, and documentation for senior management and the Board (Travel is required)
Conduct vendor business development, contract, and relationship management
Contribute as part of a team that envisions and manages a superior user experience
Serve as the Exchange’s technical lead in interacting with the technical leads at TEA, other ESCs, our partner vendors and the like.
Oversee the Exchange’s user support plan, cybersecurity plan, privacy policy, and standard service level agreements with participating LEAs
Provide technical assistance, services, documentation, and reporting as specified by any applicable state grant that funds this position
Supervision/Personnel Management Assist the Exchange Director with the supervision and evaluation of assigned staff
Physical Demands / Environmental Factors / Mental Demands Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 15 pounds); may work prolonged and irregular hours; work with frequent interruptions; maintain emotional control under pressure.
Position Type:
Full-Time
Salary:
$102,075 to $120,090 Per Year
Job Categories:
Administration > Technology
Job Requirements
Bachelor degree preferred.
Citizenship, residency or work visa required
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Job Details Job ID:
5474604
Application Deadline:
Posted until filled
Posted:
Dec 17, 2025 6:00 AM (UTC)
Starting Date:
Immediately
Job Description Classification:
Administrative/Professional
Exemption Status/Test:
Exempt
Job Grade:
6
Department:
Texas Education Exchange
Reports To:
Department Director
Job Goal:
The Assistant Director, Texas Education Exchange will coordinate, manage, and direct a team of technical staff while leading the development, sharing the vision, and strategy for the technical and non-technical audiences. This role assists the Department Director in managing cross-functional teams, coordinating platform operations, driving user adoption, and strengthening relationships with Local Education Agencies (LEAs), Education Service Centers (ESCs), vendors, and state partners. The Assistant Director plays a key role in ensuring technical execution, user satisfaction, operational reliability, and project alignment with statewide interoperability goals.
Qualifications Education
Bachelor’s degree in information technology, computer science, engineering, education technology, business administration, or related field
Experience
Three years of related work experience in the area of technology software operations
Three years of experience with education technology software products, preferred
Two years of experience managing teams and operations
Industry experience in public, private or hybrid cloud platforms, such as AWS, Azure, Bedrock, and Google Cloud Platform
Experience in designing and understanding complex technical architecture involving the integration of multiple data sources
Experience in the use of APIs and working knowledge of ED-FI or data interoperability initiatives
Experience in the development and management of user support plans, Experience in cybersecurity and issues of data privacy
Experience in product development, operations, and platform management
Special Knowledge and Skills
Excellent written and verbal communication skills
Knowledge of the Texas K-12 education landscape
Knowledge of data science and data governance
A strong technical background in technical services utilizing the Ed-Fi data standard, preferred
Ability to organize and manage multiple projects, priorities, and meet deadlines with attention to detail
Strategic orientation and solid analytical skills
Ability to document complex business and technical processes
Ability to collaborate with development teams, business partners, software engineers, and other stakeholders to enhance and improve product offerings
Background in SQL and Json is a plus
Project Management Professional (PMP) Certification, preferred
Major Responsibilities
Manage and direct a team of technical staff while leading the development, vision, and strategy for the technical services team. Note that some members of the technical services team will be employees, but initially, this effort will focus on collaborating with and managing contracted vendors
Ensure targeted service and performance standards are achieved or exceeded in partnership with operations and customer success teams
Develop and manage technical training for new or existing products and applications in collaboration with customer success and product teams
Assist with project management by creating assignments, tracking progress, and resolving issues both internally and with business partners and vendors
Design and evolve organizational structure to support strategic and business goals of the Exchange
Partner with customer success and marketing teams to package and price service offerings
Coordinate and strategically plan with the Exchange Director to meet the goals and objectives of the grant requirements for Region 4, Texas Education Agency, and our philanthropic partners
Coordinate with the Exchange Director in developing agenda, presentations, and documentation for senior management and the Board (Travel is required)
Conduct vendor business development, contract, and relationship management
Contribute as part of a team that envisions and manages a superior user experience
Serve as the Exchange’s technical lead in interacting with the technical leads at TEA, other ESCs, our partner vendors and the like.
Oversee the Exchange’s user support plan, cybersecurity plan, privacy policy, and standard service level agreements with participating LEAs
Provide technical assistance, services, documentation, and reporting as specified by any applicable state grant that funds this position
Supervision/Personnel Management Assist the Exchange Director with the supervision and evaluation of assigned staff
Physical Demands / Environmental Factors / Mental Demands Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 15 pounds); may work prolonged and irregular hours; work with frequent interruptions; maintain emotional control under pressure.
Position Type:
Full-Time
Salary:
$102,075 to $120,090 Per Year
Job Categories:
Administration > Technology
Job Requirements
Bachelor degree preferred.
Citizenship, residency or work visa required
#J-18808-Ljbffr