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Director of Payor Audits (Remote)

Aeroflow Health, Asheville, North Carolina, us, 28814

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Description Aeroflow Health – Director of Payor Audits

The Opportunity Aeroflow Health is seeking a seasoned Director of Payor Audits to lead the company through a critical period of audit intensity, regulatory scrutiny, and program maturity.

This role is not about maintaining a steady-state audit function, but about raising the bar and building a durable audit program capable of operating across 50 states, complex payor requirements, and heightened government oversight.

Reporting to the Associate General Counsel, this leader will own government and commercial payor audits, partner closely with Legal and Compliance, and build a strong internal audit program once immediate risks are contained.

This is a high-impact, high-visibility role for someone who thrives in ambiguity, understands the art and science of audits, and is not afraid to step into complexity.

Your Primary Responsibilities External & Government Audits

Lead all external audits, including Medicaid, Medicare, and commercial payors

Serve as the primary point of contact for commercial and payor audits

Oversee audit responses, rebuttals, corrective action plans, and appeals

Partner with Legal to ensure the company speaks with one voice during audits

Track audit outcomes, recoupments, pre-pay activity, and financial exposure

Internal Audit Program Development

Design and implement a robust internal audit and monitoring program, built from the ground up

Use audit findings to inform policy updates, training, and operational improvements

Identify root causes and drive sustainable remediation across teams

Risk, Strategy, & Leadership

Advise executive leadership on audit risk, mitigation strategies, and resource needs

Navigate audits across multiple state Medicaid manuals, understanding the nuance and variation by state

Lead and develop audit staff, setting expectations and raising performance

Operate effectively within a large, multi-state, national organization

Other job duties as assigned

Skills for Success The strongest candidates for this role will demonstrate:

Command presence in high-stakes environments, with the ability to represent Aeroflow confidently and credibly in government and commercial audit settings

Exceptional written and verbal communication skills, particularly in drafting audit responses, rebuttals, and executive-level summaries

Strong judgment and decision-making ability, especially when navigating ambiguity, incomplete guidance, or competing regulatory interpretations

Analytical rigor, with the ability to assess audit findings, quantify exposure, and translate risk into clear business impact

Cross-functional influence, including the ability to partner effectively with Legal, Compliance, Operations, and Executive Leadership

Root-cause orientation, focused not just on closing audits but on preventing recurrence through sustainable remediation

Organizational and prioritization skills to manage multiple audits, timelines, and stakeholders simultaneously

Leadership and coaching capability, with experience developing audit talent and raising performance standards across a team

Balance of precision and pragmatism, knowing when to apply strict interpretation and when to navigate toward practical, defensible outcomes

Required Qualifications

Direct government audit experience, with strong preference for Medicaid

Experience auditing DME or similarly regulated healthcare environments

Hands-on experience managing audits across multiple states

At least 5+ years of pure audit experience, with leadership responsibility

Willingness to travel to Headquarters (Asheville, NC) on a monthly basis

You might also have

Prior work with or within a Medicaid Fraud Control Unit (MFCU) or equivalent government audit authority

CHC certification

Experience enhancing anaudit program

What we look for This role is best suited for someone who:

Thrives under pressure

Enjoys solving complex problems with limited precedent

Is comfortable making judgment calls when the answer is not obvious

Knows how to lead people through uncertainty

Can balance precision with pragmatism

Wants to leave something stronger than they found it

What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

Family Forward Certified

Great Place to Work Certified

Inc. 5000 Best Place to Work award winner

HME Excellence Award

Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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