Bilingual Property and Casualty Claims Administrator
M.J. Sheridan of Texas Inc., Houston, Texas, United States, 77246
Job Description
Overview
We are seeking a highly skilled Bilingual Property, Casualty, and Benefits Administrator to join our dynamic claims team. We are a large utility contractor seeking an experienced customer service representative with documented work in the property and casualty area of insurance and some employee benefits exposure. The position will work directly with the Benefits Claim Manager for internal benefits administration and external field property claims resolution. Detail responsibilities are as follows.
Specific Duties and Responsibilities Benefit Administration
Assist with the administration of all employee benefit programs, including health, dental, vision, long term disability, and 401K
Respond to employee inquiries regarding benefits eligibility, coverage, enrollment and changes
Support the open enrollment process and maintain benefits records
Coordinate with benefit providers to resolve issues and discrepancies
Assist with benefit audits and reviews
Property Claims Administration
Respond to email requests from Centerpoint regarding property damage in field operations
Contact homeowners or businesses to obtain information needed for claims resolution
Coordinate with Construction staff for specific claim guidance and crew scheduling for repair as needed
Prepare summary reporting information and documentation of claim status and details
Requirements and Skills
Advanced computer knowledge, including Excel
Bilingual verbal and written abilities in English and Spanish required
Ability to communicate effectively and respectfully with insurance agents, employees and homeowners
Strong customer service skills
Ability to handle confidential information with discretion
Advanced analytical & problem‑solving skills
Ability to prioritize workload while meeting deadlines
Strong judgment skills with confident decision‑making ability
Highly self‑directed with a strong ability to work both independently and with minimal supervision
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Education
College degree preferred
Experience
Property and casualty insurance administration: 5 years (Required)
Benefits experience with industry or broker: 2 years (Preferred but not required)
License/Certification
CISR Certification (Preferred)
Ability to Commute
Jersey Village, TX 77041 (Required)
Work Location
In person
Company Description M. J. Sheridan of Texas, Inc. (MJS) serves major gas utility companies with installation of residential and commercial gas lines. The work includes both new and replacement installations. In the state of Texas alone, MJS installed over 20,000 natural gas service lines in 2018 and in the last 10 years, 300,000+ Houston homes received gas installations. As of November 2018, MJS is installing CenterPoint Energy's service lines in Houston.
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We are seeking a highly skilled Bilingual Property, Casualty, and Benefits Administrator to join our dynamic claims team. We are a large utility contractor seeking an experienced customer service representative with documented work in the property and casualty area of insurance and some employee benefits exposure. The position will work directly with the Benefits Claim Manager for internal benefits administration and external field property claims resolution. Detail responsibilities are as follows.
Specific Duties and Responsibilities Benefit Administration
Assist with the administration of all employee benefit programs, including health, dental, vision, long term disability, and 401K
Respond to employee inquiries regarding benefits eligibility, coverage, enrollment and changes
Support the open enrollment process and maintain benefits records
Coordinate with benefit providers to resolve issues and discrepancies
Assist with benefit audits and reviews
Property Claims Administration
Respond to email requests from Centerpoint regarding property damage in field operations
Contact homeowners or businesses to obtain information needed for claims resolution
Coordinate with Construction staff for specific claim guidance and crew scheduling for repair as needed
Prepare summary reporting information and documentation of claim status and details
Requirements and Skills
Advanced computer knowledge, including Excel
Bilingual verbal and written abilities in English and Spanish required
Ability to communicate effectively and respectfully with insurance agents, employees and homeowners
Strong customer service skills
Ability to handle confidential information with discretion
Advanced analytical & problem‑solving skills
Ability to prioritize workload while meeting deadlines
Strong judgment skills with confident decision‑making ability
Highly self‑directed with a strong ability to work both independently and with minimal supervision
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Education
College degree preferred
Experience
Property and casualty insurance administration: 5 years (Required)
Benefits experience with industry or broker: 2 years (Preferred but not required)
License/Certification
CISR Certification (Preferred)
Ability to Commute
Jersey Village, TX 77041 (Required)
Work Location
In person
Company Description M. J. Sheridan of Texas, Inc. (MJS) serves major gas utility companies with installation of residential and commercial gas lines. The work includes both new and replacement installations. In the state of Texas alone, MJS installed over 20,000 natural gas service lines in 2018 and in the last 10 years, 300,000+ Houston homes received gas installations. As of November 2018, MJS is installing CenterPoint Energy's service lines in Houston.
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