Our Client, an Retail Cosmetics company, is looking for an UX (User Experience) Research for their Bolingbrook, IL location.
Responsibilities
Contribute to the development and documentation of research best practices and standards
Support cross-functional workshops, ideation sessions and knowledge sharing sessions with research insights
Help optimize, maintain, and manage research tools
Partner closely with product design, project management, analytics and optimization teams throughout the research process to ensure alignment
Continuously explore new research methods and stay current on UX trends and emerging tools
Support special projects related to personalization, loyalty and in-store experiences
Provide mentorship or peer coaching to more junior team members or interns when appropriate
Requirements
Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology or a related field
5+ years of experience conducting UX research in digital product environments (e-commerce or mobile app preferred)
Demonstrated ability to be proactive and independently lead, scope, and deliver end-to-end research initiatives
Strong command of usability testing, qualitative interviewing, survey design and data synthesis
Proficiency with tools such as Figma, UserTesting.com, Dscout, Dovetail, Marvin or similar platforms
Excellent verbal, written and visual communication skills
Collaborative mindset with the ability to work independently or in a team
Familiarity with agile product development workflows and UX design practices
Comfortable balancing multiple projects and deadlines in a fast-paced environment
A passion for Client Beauty, its products, and a deep curiosity about customer behavior
This position can be remote, local candidates are always preferred for Client Highly desired
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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Responsibilities
Contribute to the development and documentation of research best practices and standards
Support cross-functional workshops, ideation sessions and knowledge sharing sessions with research insights
Help optimize, maintain, and manage research tools
Partner closely with product design, project management, analytics and optimization teams throughout the research process to ensure alignment
Continuously explore new research methods and stay current on UX trends and emerging tools
Support special projects related to personalization, loyalty and in-store experiences
Provide mentorship or peer coaching to more junior team members or interns when appropriate
Requirements
Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology or a related field
5+ years of experience conducting UX research in digital product environments (e-commerce or mobile app preferred)
Demonstrated ability to be proactive and independently lead, scope, and deliver end-to-end research initiatives
Strong command of usability testing, qualitative interviewing, survey design and data synthesis
Proficiency with tools such as Figma, UserTesting.com, Dscout, Dovetail, Marvin or similar platforms
Excellent verbal, written and visual communication skills
Collaborative mindset with the ability to work independently or in a team
Familiarity with agile product development workflows and UX design practices
Comfortable balancing multiple projects and deadlines in a fast-paced environment
A passion for Client Beauty, its products, and a deep curiosity about customer behavior
This position can be remote, local candidates are always preferred for Client Highly desired
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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