Senior Account Specialist II
Stella Jones Corporation in, Brierfield, Alabama, United States, 35035
SJC Brierfield, 12755 Montevallo Road, Brierfield, Alabama, United States of America
Job Description Posted Tuesday, February 17, 2026 at 6:00 AM
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.
We are seeking a qualified Senior Account Specialist II located at our Brierfield, Alabama facility. This position manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.
Responsibilities
Manages contract customer accounts $15m and above annually
Advanced Inventory management and review
Manage Advanced Consignment Inventory with 15 or more locations
Performs target reviews for customers
Understands supported contract and adheres to requirements
Ability to run interpret complex analytical reports and reconcile discrepancies
Leads customer/internal meetings when necessary
The ability to work overtime/storm response when necessary
Proactively puts together and understands complex price adjustment
Assists with RFQ's for assigned contract customers
Prioritize incoming emails and tasks to meet deadlines
Advanced Microsoft office Suite skills
Complete Master Data requests as needed
Advanced Power BI skills
Anticipate the requirements needed to support the RSM's/Directors
Travel as needed for customer relations or inventory counts 15%
Proactively communicates pertinent information with cross functional teams and Supervisor as required
Ability to communicate with customers
Assist with special projects as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
Education: Associate degree (A.) or equivalent; or four or more years related experience and/or training
Experience: Five or more years customer service experience; four or more years industry knowledge; inventory management knowledge
Knowledge, Skills and Abilities:
Advance proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Demonstrated ability to review RFP’s and to identify business issues
Ability to make sound decisions with minimum supervision and delegates effectivelyAbility to build strong working relationships and have an excellent customer service record
Employee Benefits:
The security of working for a company designated as an essential workplace
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Competitive compensation
Annual bonus program opportunity
401(k) savings plan with generous Company match (150% on the first 4% deferred)
2 weeks paid vacation and 9 holidays
Ability to purchase Company stock
EqualOpportunity Employer/Veterans/Disabled
SJC Brierfield, 12755 Montevallo Road, Brierfield, Alabama, United States of America
#J-18808-Ljbffr
Job Description Posted Tuesday, February 17, 2026 at 6:00 AM
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.
We are seeking a qualified Senior Account Specialist II located at our Brierfield, Alabama facility. This position manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.
Responsibilities
Manages contract customer accounts $15m and above annually
Advanced Inventory management and review
Manage Advanced Consignment Inventory with 15 or more locations
Performs target reviews for customers
Understands supported contract and adheres to requirements
Ability to run interpret complex analytical reports and reconcile discrepancies
Leads customer/internal meetings when necessary
The ability to work overtime/storm response when necessary
Proactively puts together and understands complex price adjustment
Assists with RFQ's for assigned contract customers
Prioritize incoming emails and tasks to meet deadlines
Advanced Microsoft office Suite skills
Complete Master Data requests as needed
Advanced Power BI skills
Anticipate the requirements needed to support the RSM's/Directors
Travel as needed for customer relations or inventory counts 15%
Proactively communicates pertinent information with cross functional teams and Supervisor as required
Ability to communicate with customers
Assist with special projects as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
Education: Associate degree (A.) or equivalent; or four or more years related experience and/or training
Experience: Five or more years customer service experience; four or more years industry knowledge; inventory management knowledge
Knowledge, Skills and Abilities:
Advance proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Demonstrated ability to review RFP’s and to identify business issues
Ability to make sound decisions with minimum supervision and delegates effectivelyAbility to build strong working relationships and have an excellent customer service record
Employee Benefits:
The security of working for a company designated as an essential workplace
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Competitive compensation
Annual bonus program opportunity
401(k) savings plan with generous Company match (150% on the first 4% deferred)
2 weeks paid vacation and 9 holidays
Ability to purchase Company stock
EqualOpportunity Employer/Veterans/Disabled
SJC Brierfield, 12755 Montevallo Road, Brierfield, Alabama, United States of America
#J-18808-Ljbffr