INBOUND ROOFING SALES PHONE SPECIALIST - Nights & Weekends
Roofing Angels, Los Angeles, California, United States, 90079
ABOUT US:
At Roofing Angels, we provide more than roofs. We provide peace of mind. Our reputation is built on integrity, quality workmanship, and clear communication. We serve homeowners across the country through a high-volume lead system and a customer-first sales approach.
POSITION SUMMARY: We are seeking an experienced Inbound Roofing Sales Phone Specialist to handle incoming and outbound leads, qualify homeowners, schedule appointments, and convert opportunities into signed contracts.
This role provides evening and weekend coverage and plays a critical role in ensuring homeowners receive timely responses outside of standard business hours. Professionalism, clarity, and confidence on the phone are essential.
KEY RESPONSIBILITIES:
Handle inbound roofing leads and follow up on outbound lead opportunities
Process leads from multiple marketing and referral sources
Qualify homeowners and gather necessary project details
Schedule inspections and appointments accurately
Maintain consistent follow-up with prospects until resolution
Track lead activity, notes, and outcomes in the CRM
Communicate effectively with sales, production, and scheduling teams
Ensure homeowners feel informed, heard, and confident throughout the process
REQUIRED EXPERIENCE:
Minimum of 2 years of roofing or construction-related experience
Minimum of 2 years of phone-based customer service or sales experience
Strong scheduling and appointment coordination background
Comfortable handling both inbound and outbound calls
Excellent verbal communication and rapport-building skills
Professional phone presence with clear and confident delivery
Ability to work independently in a remote environment
SCHEDULE:
Strict availability during these Pacific Standard Time (PST) hours is required, regardless of applicant’s time zone.
#J-18808-Ljbffr
POSITION SUMMARY: We are seeking an experienced Inbound Roofing Sales Phone Specialist to handle incoming and outbound leads, qualify homeowners, schedule appointments, and convert opportunities into signed contracts.
This role provides evening and weekend coverage and plays a critical role in ensuring homeowners receive timely responses outside of standard business hours. Professionalism, clarity, and confidence on the phone are essential.
KEY RESPONSIBILITIES:
Handle inbound roofing leads and follow up on outbound lead opportunities
Process leads from multiple marketing and referral sources
Qualify homeowners and gather necessary project details
Schedule inspections and appointments accurately
Maintain consistent follow-up with prospects until resolution
Track lead activity, notes, and outcomes in the CRM
Communicate effectively with sales, production, and scheduling teams
Ensure homeowners feel informed, heard, and confident throughout the process
REQUIRED EXPERIENCE:
Minimum of 2 years of roofing or construction-related experience
Minimum of 2 years of phone-based customer service or sales experience
Strong scheduling and appointment coordination background
Comfortable handling both inbound and outbound calls
Excellent verbal communication and rapport-building skills
Professional phone presence with clear and confident delivery
Ability to work independently in a remote environment
SCHEDULE:
Strict availability during these Pacific Standard Time (PST) hours is required, regardless of applicant’s time zone.
#J-18808-Ljbffr