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Freight Broker

S4L Partners, Chicago, Illinois, United States, 60290

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Job Overview We are seeking an experienced, motivated freight broker/logistics account executive to join our growing team. This is a sales-driven, relationship-focused role for a proven logistics professional who thrives in a fast-paced brokerage environment.

The ideal candidate brings an existing

book of business , strong carrier relationships, and the ability to manage shipments from start to finish while delivering exceptional customer service.

Selling, customer development, and performance accountability are top priorities in this position.

Key Responsibilities Sales & Customer Growth

Develop and maintain strong customer relationships while representing the company professionally

Manage and grow an existing

book of business

through consistent communication and service

Identify new sales opportunities and expand customer accounts

Meet or exceed KPI expectations, including revenue, load count, and profit goals

Freight Brokerage & Shipment Management

Communicate daily with trucking companies to

negotiate rates and secure capacity

Book shipments and coordinate freight movement from pickup through delivery

Establish shipment schedules and tender loads to qualified carriers

Utilize Transportation Management Software ( TMS ) to create, update, and track shipments

Provide customers with updates via phone calls, emails, and text messaging

Problem-Solving & Operational Execution

Proactively identify shipment risks or service issues and implement solutions quickly

Communicate challenges clearly with customers, carriers, and management

Ensure freight moves efficiently while maintaining positive outcomes

Reporting & Organization

Maintain accurate and organized shipment/customer records for easy access

Prepare performance and activity reports using Microsoft Excel and Word

Support sales and operations teams by assisting with general brokerage functions

Required Qualifications

2–3+ years of experience in freight brokerage, logistics sales, or transportation

Existing and transferable book of business

Proven track record of success and ability to demonstrate results

Strong negotiation and communication skills (written and verbal)

Highly organized with excellent attention to detail

Self-motivated, resourceful, and driven by performance goals

Proficiency in Microsoft Office (Excel & Word); comfortable using TMS platforms

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