WW eCommerce Global Community Specialist
Lenovo, Morrisville, North Carolina, United States, 27560
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Location:
Morrisville, North Carolina, United States. Working Time:
Full-time. What You'll Do
Community Programs & Growth Strategy
Support the implementation of community programs and engagement initiatives across Legion Gaming, Lenovo Creator, and Lenovo Pro communities globally Assist with community challenges, competitions, tournaments, and recognition programs tailored to each community's interests Respond to member questions and facilitate connections between gamers, creators, and professionals Monitor community metrics across all three communities and provide feedback on program performance Community Communication
Help create community content including written announcements, social posts, and member communications for each community Support community events, AMAs, livestreams, and digital activations across all three communities Maintain a friendly, approachable presence that makes all members feel valued Content Moderation
Monitor community content across all three communities to ensure it aligns with guidelines and brand standards Help maintain positive, inclusive community spaces for gamers, creators, and professionals Assist in developing and refining community guidelines for each community Cross-Functional Collaboration
Work with Global Community Managers, Marketing, Product, PR, Social, Gaming, and eCommerce teams to share community insights and content Help identify opportunities to showcase user-generated content from all three communities across Lenovo channels Support collaboration opportunities between the communities and Lenovo alliance and brand partners Share gaming trends, creator insights, and professional user feedback with internal teams Facilitate cross-community opportunities where gaming, creation, and professional interests intersect Platform Support
Participate in testing new platform features across all community platforms and provide user feedback Document bugs and feature requests based on community needs Help ensure platforms are easy to use and valuable for gamers, creators, and professionals Reporting & Analysis
Track community performance metrics across the Legion Gaming, Lenovo Creator, and Lenovo Pro Global Communities Prepare regular status updates on engagement and growth for all three communities Gather insights from community data to inform future initiatives Basic Requirements
B.A. or B.S. in a relevant field 1+ years of relevant experience (can include internships) Ability to travel to events Preferred Requirements
Strong communication skills Gaming or creator experience The base salary range budgeted for this position is $57,500 - $75,500. Individuals may also be considered for bonus and/or commission. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations
United States of America - North Carolina - Morrisville
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We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Location:
Morrisville, North Carolina, United States. Working Time:
Full-time. What You'll Do
Community Programs & Growth Strategy
Support the implementation of community programs and engagement initiatives across Legion Gaming, Lenovo Creator, and Lenovo Pro communities globally Assist with community challenges, competitions, tournaments, and recognition programs tailored to each community's interests Respond to member questions and facilitate connections between gamers, creators, and professionals Monitor community metrics across all three communities and provide feedback on program performance Community Communication
Help create community content including written announcements, social posts, and member communications for each community Support community events, AMAs, livestreams, and digital activations across all three communities Maintain a friendly, approachable presence that makes all members feel valued Content Moderation
Monitor community content across all three communities to ensure it aligns with guidelines and brand standards Help maintain positive, inclusive community spaces for gamers, creators, and professionals Assist in developing and refining community guidelines for each community Cross-Functional Collaboration
Work with Global Community Managers, Marketing, Product, PR, Social, Gaming, and eCommerce teams to share community insights and content Help identify opportunities to showcase user-generated content from all three communities across Lenovo channels Support collaboration opportunities between the communities and Lenovo alliance and brand partners Share gaming trends, creator insights, and professional user feedback with internal teams Facilitate cross-community opportunities where gaming, creation, and professional interests intersect Platform Support
Participate in testing new platform features across all community platforms and provide user feedback Document bugs and feature requests based on community needs Help ensure platforms are easy to use and valuable for gamers, creators, and professionals Reporting & Analysis
Track community performance metrics across the Legion Gaming, Lenovo Creator, and Lenovo Pro Global Communities Prepare regular status updates on engagement and growth for all three communities Gather insights from community data to inform future initiatives Basic Requirements
B.A. or B.S. in a relevant field 1+ years of relevant experience (can include internships) Ability to travel to events Preferred Requirements
Strong communication skills Gaming or creator experience The base salary range budgeted for this position is $57,500 - $75,500. Individuals may also be considered for bonus and/or commission. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations
United States of America - North Carolina - Morrisville
#J-18808-Ljbffr