Job Details
About Us: Meduitis a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizingpayments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role The Training Specialist designs, delivers, and continuously improves live and virtual training programs to support new hire onboarding, ongoing employee development, and corporate compliance requirements. This role partners with leadership to ensure training content is effective, compliant, and aligned with operational needs, while supporting performance improvement across multiple locations.
Title Training Specialist
Location Onsite – 4135 S. Stream Blvd, Suite 400, Charlotte, NC 28217
Schedule 8am – 5pm
Department Human Resources
Reports To Training Manager
Compensation $50,000 & up (depending on experience)
Key Responsibilities
Deliver engaging live and virtual training for new hires, remedial needs, customer service, and corporate programs (e.g., HIPAA, Compliance)
Develop, update, and improve training materials, curriculum, and job aids in collaboration with Training & Design teams
Identify training gaps and drive continuous improvement using trainee feedback and performance data
Support employee development through ongoing training based on performance and end-user results
Coordinate training logistics, including scheduling, materials preparation, training room and equipment setup, and post training surveys
Serve as a mentor and role model, adapting instruction to varying skill levels and learning styles
Track, monitor, and report on training completion, LMS activity, and post training follow-up coaching
Ensure all training content and delivery comply with company policy, regulatory requirements, and client expectations
Uphold strict confidentiality and integrity regarding PHI, PCI, and sensitive company information
Competencies
Strong verbal and written communication skills, including public speaking and group facilitation
Demonstrated ability to train and support employees with varying skill levels and learning styles
Excellent customer service, interpersonal, and collaboration skills; ability to remain positive and patient in all situations
Ability to maintain a working knowledge of multiple systems and applications as assigned (e.g., Epic)
Strong organizational, time management, and multitasking skills in a fast-paced environment
Detail oriented and self-motivated, with strong follow-up skills
Adaptable with the ability to shift priorities as needed
Knowledge of training strategies used to develop, motivate, and enhance employee performance
Ability to support employee development using performance results and feedback
Ability to maintain confidentiality of patient, employee, and company information
Ability to understand and comply with organizational policies, procedures, and regulatory requirements
Required Qualifications
High school diploma or equivalent
Proficiency with Microsoft Office software
At Least ONE Of The Following Qualifications:
2+ years of experience in training, facilitation, or instructional delivery
Professional experience in a healthcare, revenue cycle, or call center environment
Preferred Qualifications
Bachelor’s degree or equivalent experience
Experience with learning management systems (LMS)
Experience with course creation and reporting
Employment eligibility
Must be legally authorized to work in the United States without sponsorship
As a condition of employment, a pre-employment background check will be conducted
What We Offer
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
PaidWellnessTimeandHolidays
Employer paid life insurance and long-term disability
Internal growth opportunities
Meduitis an Equal Opportunity Employer. We do not discriminate based on any protected classand welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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About the Role The Training Specialist designs, delivers, and continuously improves live and virtual training programs to support new hire onboarding, ongoing employee development, and corporate compliance requirements. This role partners with leadership to ensure training content is effective, compliant, and aligned with operational needs, while supporting performance improvement across multiple locations.
Title Training Specialist
Location Onsite – 4135 S. Stream Blvd, Suite 400, Charlotte, NC 28217
Schedule 8am – 5pm
Department Human Resources
Reports To Training Manager
Compensation $50,000 & up (depending on experience)
Key Responsibilities
Deliver engaging live and virtual training for new hires, remedial needs, customer service, and corporate programs (e.g., HIPAA, Compliance)
Develop, update, and improve training materials, curriculum, and job aids in collaboration with Training & Design teams
Identify training gaps and drive continuous improvement using trainee feedback and performance data
Support employee development through ongoing training based on performance and end-user results
Coordinate training logistics, including scheduling, materials preparation, training room and equipment setup, and post training surveys
Serve as a mentor and role model, adapting instruction to varying skill levels and learning styles
Track, monitor, and report on training completion, LMS activity, and post training follow-up coaching
Ensure all training content and delivery comply with company policy, regulatory requirements, and client expectations
Uphold strict confidentiality and integrity regarding PHI, PCI, and sensitive company information
Competencies
Strong verbal and written communication skills, including public speaking and group facilitation
Demonstrated ability to train and support employees with varying skill levels and learning styles
Excellent customer service, interpersonal, and collaboration skills; ability to remain positive and patient in all situations
Ability to maintain a working knowledge of multiple systems and applications as assigned (e.g., Epic)
Strong organizational, time management, and multitasking skills in a fast-paced environment
Detail oriented and self-motivated, with strong follow-up skills
Adaptable with the ability to shift priorities as needed
Knowledge of training strategies used to develop, motivate, and enhance employee performance
Ability to support employee development using performance results and feedback
Ability to maintain confidentiality of patient, employee, and company information
Ability to understand and comply with organizational policies, procedures, and regulatory requirements
Required Qualifications
High school diploma or equivalent
Proficiency with Microsoft Office software
At Least ONE Of The Following Qualifications:
2+ years of experience in training, facilitation, or instructional delivery
Professional experience in a healthcare, revenue cycle, or call center environment
Preferred Qualifications
Bachelor’s degree or equivalent experience
Experience with learning management systems (LMS)
Experience with course creation and reporting
Employment eligibility
Must be legally authorized to work in the United States without sponsorship
As a condition of employment, a pre-employment background check will be conducted
What We Offer
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
PaidWellnessTimeandHolidays
Employer paid life insurance and long-term disability
Internal growth opportunities
Meduitis an Equal Opportunity Employer. We do not discriminate based on any protected classand welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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