TxDMV - Enforcement Compliance Investigative Analyst (San Antonio, Austin, Houst
Texas, Austin, Texas, us, 78716
SUBMISSION OF APPLICATION
To apply for this position, complete an online application through the Applicant Career Section or through WorkInTexas. Select “Apply Online” button. Complete your online applicant profile and the State of Texas Application for Employment. TxDMV does not accept paper applications.
Effective January 23, 2026:
You will be required to attach a résumé to your application which will be used for screening purposes.
Please ensure your résumé is detailed and specific, including a full employment history (full time or part time), education, licenses, and skills.
Your résumé must include the month and year for start and end dates for each listed employer.
Failure to fully complete the application requirements and pre-screening questions may disqualify you for consideration for this position.
Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.
State Classification: Investigator V (1355) * It is not classified as a law enforcement role and does not require certification from the Texas Commission on Law Enforcement (TCOLE).
Telework may be available based on TxDMV operational needs.
The selected candidate must reside within the state of Texas and within a one (1) hour commute from a Regional Service Center location: San Antonio, Austin, Houston & DFW Metroplexes.
GENERAL DESCRIPTION Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect, and advance the citizens and industries in the state with quality motor vehicle-related services. We are a dynamic state agency dedicated to customer service, consumer protection, and the success of motor vehicle-related industries.
The selected candidate will perform advanced (senior-level) analytical work for the Enforcement Division (ENF), County Compliance Section (CCS). This role requires strong analytical skills, excellent communication abilities, and a commitment to public accountability. This position is responsible for investigating complaints and conducting fact-finding inquiries on County Tax Assessor-Collector offices, with a focus on motor vehicle title and registration transactions. The investigative analyst will collect and analyze data from a variety of sources to identify potential fraud waste or abuse; develop investigative leads, make referrals to law enforcement; and support investigations involving administrative or criminal misconduct, helping safeguard the integrity of the department’s operations.
The position requires direct interaction with county officials, public stakeholders, and internal agency leadership to gather facts, prepare detailed reports, and support law enforcement actions. The investigative analyst reports to the County Compliance Section Manager and is expected to work under minimal supervision, with considerable latitude for the use of initiative and independent judgment when addressing complex compliance issues.
ESSENTIAL DUTIES
Regularly reviews and analyzes operational, financial, and compliance reports to identify patterns, anomalies, or trends that may indicate potential fraud, waste, or abuse.
Investigates allegations of non-compliance, operational irregularities, and suspected fraud, waste, or abuse involving motor vehicle title and registration transactions processed by County Tax Assessor-Collector and full-service deputy offices.
Collects, reviews, and interprets complex records and transactional data necessary to complete investigations and verify adherence to compliance standards.
Identifies, contacts, and interviews relevant parties, including complainants, county personnel, witnesses, and other stakeholders to gather factual information and clarify circumstances surrounding alleged violations.
Prepares clear, detailed investigative reports that include factual findings, applicable rule violations, and recommended actions to support resolution or further administrative review.
Coordinates investigative efforts with internal departments to ensure a collaborative and efficient approach to resolving county compliance issues.
Provides technical assistance, mentorship, and training to junior staff or new hires.
May be required to provide presentations or updates to agency staff, external partners, or stakeholder groups related to county compliance trends, enforcement actions, or investigation outcomes.
Conduct routine maintenance on TxDMV fleet vehicles as needed.
Performs other job-related duties as assigned to support the mission and goals of the Compliance Services Section and the Enforcement Division.
This position may require up to 50% overnight travel. Travels by car (may include flying). May include overnight travel.
Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
May require working extended hours and some evenings and weekends, as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of local, state, and federal laws and regulations associated with motor vehicle titles and registrations.
Knowledge of data analysis methods and the ability to interpret complex information from multiple sources.
Knowledge of investigative principles, techniques, and procedures.
Skill in analytical thinking, including the ability to detect patterns, anomalies, and inconsistencies in data.
Skill in oral and written communication, instructing others, and using a computer and applicable software.
Intermediate proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Teams applications, is required.
Ability to train and guide others.
The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned.
MINIMUM REQUIREMENTS EDUCATION
Graduation from high school or equivalent program.
College education with major coursework in business, public administration, criminal justice, law enforcement, criminology, or liberal arts, or technical training in law enforcement, investigations, auditing, compliance reviews, or a related field may be substituted for experience on a year-for-year basis, up to a maximum of two (2) years.
EXPERIENCE
Five (5) years progressively responsible analytical, investigative, regulatory, or compliance experience, preferably in a government, legal, or automotive-related environment (Education substitution available; maximum of two (2) years).
Relevant experience may include investigations involving regulatory compliance, consumer complaints, or operational oversight.
PREFERRED EXPERIENCE
Highly experienced in conducting data analysis, investigations, auditing, or compliance reviews.
Experienced in communicating with internal and external stakeholders including elected officials, law enforcement, and other government agencies.
Experience working with Texas county government operations, vehicle title and registration processes, or the administration of motor vehicle laws and rules.
Experience using data and reporting tools to monitor trends, assess risk, or drive continuous improvement.
Experience in writing investigative reports.
Experience with processing motor vehicle title and registration transactions.
Experience conducting compliance reviews, audits, or investigations related to state government operations or regulated entities.
ADDITIONAL INFORMATION Telecommuting employees must meet these criteria for the telecommuting work location:
Adequate desk space in a dedicated, contained area that is secured and always protected.
Located in a quiet and private environment free of background people and noise during business hours.
The selected applicants are expected to spend most of their time on-site at county locations and to telecommute on a full-time basis.
The selected applicant must reside within one hour of a Regional Service Center to pick up and use an assigned State vehicle.
Commuting time to and from the TxDMV Regional Service Center for vehicle use will not be compensated.
Work may require shifting hours from week to week to accommodate regulated entity schedules.
Work may occasionally require weekend availability.
PHYSICAL/WORKING CONDITIONS
Perform manual labor including lifting supplies and materials up to 50 pounds and standing or sitting for prolonged periods of time.
Collects, delivers, or moves files, license plates, or other items weighing up to 50 lbs. each.
Required to operate State vehicles (automobiles, vans, trucks, box trucks, etc.) and traveling up to 50% during routine working hours with occasional overnight and weekend travel.
Work is performed both inside and outside. When outside, employees may be required to work and be exposed to seasonal inclement weather.
A non-smoking environment is required in State buildings and vehicles.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and comply with the Physical/Working Conditions with or without accommodation.
BENEFITS The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:
Retirement Plan
Paid Group Health & Life Insurance for employees
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Longevity Pay
Dental
Vision
Dependent Optional Life Insurance
Voluntary AD&D Insurance
Dependent Health & Life Insurance
Health & Dependent Care FSA
Tuition Assistance Program
QUALIFIED EMPLOYER In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program.
REGISTRATION, CERTIFICATION AND/OR LICENSURE A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
Job offers and continuation of employment is contingent upon:
Proof of education and experience listed on the application
Eligibility to work in the United States
Satisfactory results from a pre-employment criminal history background check and driver’s record check
Compliance with Selective Service registration for males ages 18-25
Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.
MILITARY If selected for the position the following must be provided for proof of military employment preference:
Veterans must provide form DD 214
Surviving Spouse or Orphan must provide DD 1300 or DD 214.
Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.
The Texas Veterans Commission provides helpful employment information.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.
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Effective January 23, 2026:
You will be required to attach a résumé to your application which will be used for screening purposes.
Please ensure your résumé is detailed and specific, including a full employment history (full time or part time), education, licenses, and skills.
Your résumé must include the month and year for start and end dates for each listed employer.
Failure to fully complete the application requirements and pre-screening questions may disqualify you for consideration for this position.
Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.
State Classification: Investigator V (1355) * It is not classified as a law enforcement role and does not require certification from the Texas Commission on Law Enforcement (TCOLE).
Telework may be available based on TxDMV operational needs.
The selected candidate must reside within the state of Texas and within a one (1) hour commute from a Regional Service Center location: San Antonio, Austin, Houston & DFW Metroplexes.
GENERAL DESCRIPTION Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect, and advance the citizens and industries in the state with quality motor vehicle-related services. We are a dynamic state agency dedicated to customer service, consumer protection, and the success of motor vehicle-related industries.
The selected candidate will perform advanced (senior-level) analytical work for the Enforcement Division (ENF), County Compliance Section (CCS). This role requires strong analytical skills, excellent communication abilities, and a commitment to public accountability. This position is responsible for investigating complaints and conducting fact-finding inquiries on County Tax Assessor-Collector offices, with a focus on motor vehicle title and registration transactions. The investigative analyst will collect and analyze data from a variety of sources to identify potential fraud waste or abuse; develop investigative leads, make referrals to law enforcement; and support investigations involving administrative or criminal misconduct, helping safeguard the integrity of the department’s operations.
The position requires direct interaction with county officials, public stakeholders, and internal agency leadership to gather facts, prepare detailed reports, and support law enforcement actions. The investigative analyst reports to the County Compliance Section Manager and is expected to work under minimal supervision, with considerable latitude for the use of initiative and independent judgment when addressing complex compliance issues.
ESSENTIAL DUTIES
Regularly reviews and analyzes operational, financial, and compliance reports to identify patterns, anomalies, or trends that may indicate potential fraud, waste, or abuse.
Investigates allegations of non-compliance, operational irregularities, and suspected fraud, waste, or abuse involving motor vehicle title and registration transactions processed by County Tax Assessor-Collector and full-service deputy offices.
Collects, reviews, and interprets complex records and transactional data necessary to complete investigations and verify adherence to compliance standards.
Identifies, contacts, and interviews relevant parties, including complainants, county personnel, witnesses, and other stakeholders to gather factual information and clarify circumstances surrounding alleged violations.
Prepares clear, detailed investigative reports that include factual findings, applicable rule violations, and recommended actions to support resolution or further administrative review.
Coordinates investigative efforts with internal departments to ensure a collaborative and efficient approach to resolving county compliance issues.
Provides technical assistance, mentorship, and training to junior staff or new hires.
May be required to provide presentations or updates to agency staff, external partners, or stakeholder groups related to county compliance trends, enforcement actions, or investigation outcomes.
Conduct routine maintenance on TxDMV fleet vehicles as needed.
Performs other job-related duties as assigned to support the mission and goals of the Compliance Services Section and the Enforcement Division.
This position may require up to 50% overnight travel. Travels by car (may include flying). May include overnight travel.
Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
May require working extended hours and some evenings and weekends, as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of local, state, and federal laws and regulations associated with motor vehicle titles and registrations.
Knowledge of data analysis methods and the ability to interpret complex information from multiple sources.
Knowledge of investigative principles, techniques, and procedures.
Skill in analytical thinking, including the ability to detect patterns, anomalies, and inconsistencies in data.
Skill in oral and written communication, instructing others, and using a computer and applicable software.
Intermediate proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Teams applications, is required.
Ability to train and guide others.
The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned.
MINIMUM REQUIREMENTS EDUCATION
Graduation from high school or equivalent program.
College education with major coursework in business, public administration, criminal justice, law enforcement, criminology, or liberal arts, or technical training in law enforcement, investigations, auditing, compliance reviews, or a related field may be substituted for experience on a year-for-year basis, up to a maximum of two (2) years.
EXPERIENCE
Five (5) years progressively responsible analytical, investigative, regulatory, or compliance experience, preferably in a government, legal, or automotive-related environment (Education substitution available; maximum of two (2) years).
Relevant experience may include investigations involving regulatory compliance, consumer complaints, or operational oversight.
PREFERRED EXPERIENCE
Highly experienced in conducting data analysis, investigations, auditing, or compliance reviews.
Experienced in communicating with internal and external stakeholders including elected officials, law enforcement, and other government agencies.
Experience working with Texas county government operations, vehicle title and registration processes, or the administration of motor vehicle laws and rules.
Experience using data and reporting tools to monitor trends, assess risk, or drive continuous improvement.
Experience in writing investigative reports.
Experience with processing motor vehicle title and registration transactions.
Experience conducting compliance reviews, audits, or investigations related to state government operations or regulated entities.
ADDITIONAL INFORMATION Telecommuting employees must meet these criteria for the telecommuting work location:
Adequate desk space in a dedicated, contained area that is secured and always protected.
Located in a quiet and private environment free of background people and noise during business hours.
The selected applicants are expected to spend most of their time on-site at county locations and to telecommute on a full-time basis.
The selected applicant must reside within one hour of a Regional Service Center to pick up and use an assigned State vehicle.
Commuting time to and from the TxDMV Regional Service Center for vehicle use will not be compensated.
Work may require shifting hours from week to week to accommodate regulated entity schedules.
Work may occasionally require weekend availability.
PHYSICAL/WORKING CONDITIONS
Perform manual labor including lifting supplies and materials up to 50 pounds and standing or sitting for prolonged periods of time.
Collects, delivers, or moves files, license plates, or other items weighing up to 50 lbs. each.
Required to operate State vehicles (automobiles, vans, trucks, box trucks, etc.) and traveling up to 50% during routine working hours with occasional overnight and weekend travel.
Work is performed both inside and outside. When outside, employees may be required to work and be exposed to seasonal inclement weather.
A non-smoking environment is required in State buildings and vehicles.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and comply with the Physical/Working Conditions with or without accommodation.
BENEFITS The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:
Retirement Plan
Paid Group Health & Life Insurance for employees
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Longevity Pay
Dental
Vision
Dependent Optional Life Insurance
Voluntary AD&D Insurance
Dependent Health & Life Insurance
Health & Dependent Care FSA
Tuition Assistance Program
QUALIFIED EMPLOYER In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program.
REGISTRATION, CERTIFICATION AND/OR LICENSURE A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
Job offers and continuation of employment is contingent upon:
Proof of education and experience listed on the application
Eligibility to work in the United States
Satisfactory results from a pre-employment criminal history background check and driver’s record check
Compliance with Selective Service registration for males ages 18-25
Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.
MILITARY If selected for the position the following must be provided for proof of military employment preference:
Veterans must provide form DD 214
Surviving Spouse or Orphan must provide DD 1300 or DD 214.
Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.
The Texas Veterans Commission provides helpful employment information.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.
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