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ServiceNow Developer at TechNix LLC Montgomery, AL

Itlearn360, Montgomery, Alabama, United States, 36136

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ServiceNow Developer job at TechNix LLC. Montgomery, AL.

Position: ServiceNow Developer Duration: 10 months with extension Possible Location: Montgomery, AL (Onsite from day 1) Position Description The ServiceNow Developer will support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes. This role will be responsible for building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules. The developer will collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.

Special Requirements Certifications below are required ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) ITSM ServiceNow Certified Application Developer (CAD)

Required Skills

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).

Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.

Ability to troubleshoot, analyze, and resolve ServiceNow platform issues

Strong understanding of ITIL practices.

ITIL 4 Foundation or Higher

3 5+ years of ServiceNow development experience in ITSM environments

Hands-on experience implementing workflows and integrations in ServiceNow.

Experience participating in testing, code reviews, and deployment activities.

Excellent communication and collaboration skills.

Preferred Skills

Experience with ServiceNow Flow Designer, Integration Hub, and custom app development.

Knowledge of government IT projects or large-scale enterprise environments.

Strong documentation skills (workflows, configuration, solution design).

Prior experience with Agile Methodology.

Prior experience supporting state or federal government IT modernization projects

Experience with ServiceNow development, upgrades and maintaining customizations.

Experience working with cross-functional project teams, product owners, module contractors, IT leads.

PMI Agile Certified Practitioner (PMI-ACP) ServiceNow Certified Technical Architect (CTA) ITIL 4 Foundation Certified Professional Scrum Master (PSM)

Education Required

Bachelor's degree in computer science, Information Technology, or related field.

10+ years equivalent work experience may be considered in lieu of a degree.

Education Preferred Additional coursework or certifications in IT Service Management, Software Engineering or Enterprise Architecture.

Certifications Required

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist (CIS) ITSM

ServiceNow Certified Application Developer (CAD)

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