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Customer problem resolution via the telephone\nWord processing, including general correspondence and data entry\nInterface with customers regarding

","descriptionText","Customer Service Representative Della Infotech Sales & Business Development Job Responsibilities Customer problem resolution via the telephone Word processing, including general correspondence and data entry Interface with customers regarding","shortDescription","Job Responsibilities

Customer problem resolution via the telephone\nWord processing, including general correspondence and data entry\nInterf...","location","Irving, Texas, United States, 75014","companyName","Della Infotech","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=B05AA93340C28DA08CA72A3C99BFCBEA&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=B36B66A8B8EDD9302EAF0BA6830FD512","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Della Infotech","isManualPosted","costPerClick",0.16,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2691523252-customer-service-representative","strippedDescription","Job ResponsibilitiesCustomer problem resolution via the telephone\nWord processing, including general correspondence and data entry\nInterface with customers regarding","parsedLocation",{"_467":468,"_469":470,"_471":472,"_473":194,"_474":194,"_475":476},"city","Irving","state","Texas","country","United States","street1","street2","postal_code","75014","displayPublishedAt","3 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Della+Infotech","searchLocationPath","/jobs?location=Irving%2C+Texas%2C+United+States%2C+75014","searchTitlePath","/jobs?keyword=Customer+Service+Representative","featuredCompany",{"_425":490,"_15":491,"_492":428,"_74":493,"_494":495,"_243":496,"_442":497,"_498":-5,"_499":-5,"_500":-5,"_501":-5,"_502":503,"_504":505,"_452":493,"_460":506,"_454":493},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[511,518,526,535,547],{"_429":428,"_433":512,"_452":453,"_444":445,"_243":513,"_440":513,"_427":428,"_111":514,"_431":194,"_432":194,"_454":453,"_442":443,"_425":515,"_455":456,"_430":127,"_477":478,"_460":516,"_479":514,"_480":443,"_482":483,"_484":485,"_486":517},["D",1771984800000],"Job Title

Customer problem resolution via the telephone. Word processing, including general correspondence and data entry.

","Call Center Representative",["B","2691523059"],"/jobs/2691523059-call-center-representative","/jobs?keyword=Call+Center+Representative",{"_429":428,"_433":519,"_452":453,"_444":445,"_243":520,"_440":521,"_427":428,"_111":522,"_431":194,"_432":194,"_454":453,"_442":443,"_425":523,"_455":456,"_430":127,"_477":478,"_460":524,"_479":522,"_480":443,"_482":483,"_484":485,"_486":525},["D",1771984800000],"Job Responsibilities

Responsible for answering routine questions and issues about products and services from internal and external customers. Effectively resolves inquiries.

","Job Responsibilities

Responsible for answering routine questions and issues about products and services from internal and external custome...","Customer Service Representative I",["B","2691523109"],"/jobs/2691523109-customer-service-representative-i","/jobs?keyword=Customer+Service+Representative+I",{"_429":428,"_433":527,"_452":453,"_444":445,"_243":528,"_440":528,"_427":428,"_111":529,"_431":194,"_432":194,"_454":453,"_442":530,"_425":531,"_455":456,"_430":127,"_477":478,"_460":532,"_479":529,"_480":530,"_482":483,"_484":533,"_486":534},["D",1771984800000],"Job Title

This is a hybrid role.

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The Customer Service Representative is responsible for accurately processing and entering customer orders into the system. This role ensures customer satisfaction through effective communication, precise data entry, accurate pricing, timely shipping, and proactive follow-up, including order tracking and deduction/credit resolution.

Primary Responsibilities :\nRespond to customer inquiries via telephone, email, or mail within 24 hours.\nCommunicate client needs and agendas to colleagues and management, proactively identifying potential concerns regarding capabilities and customer requests.\nProcess customer requests for price quotations, purchase orders, order modifications, adjustments, and cancellations from domestic and international customers, OEMs, and distributors.\nUtilize the ERP system to access customer information, stock status, and purchase order details, ensuring accurate data entry and retrieval.\nTroubleshoot customer issues and coordinate with appropriate departments to resolve concerns effectively.\nMonitor active orders and notify customers of key updates, including scheduling changes, partial shipments, and credit modifications.\nAnalyze transactions, correct records, and oversee customer portals as needed.\nContact customers to obtain missing order details and ensure complete and accurate documentation.\nPerform routine and semi-routine tasks requiring sound judgment in interactions with customers, sales representatives, and internal teams.\nLeverage Microsoft Office and strong organizational skills to work independently while adhering to established office procedures and best practices.\nQualifications and Skills:

High school diploma or GED required; completion of at least two years of college or trade school preferred.\nValid identification and authorization to work in the United States.\nExceptional interpersonal and communication skills.\nExcellent written, verbal, and presentation skills.\nAbility to anticipate customer needs and foster strong relationships.\nProficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and video conferencing tools.\nExperience with Epicor or other ERP systems is a plus.\nStrong problem-solving skills and the ability to maintain positive customer relations in various situations.\nEffective time management and the ability to prioritize multiple tasks to ensure timely completion.\nKnowledge of medical devices, manufacturing processes, and product life cycles is advantageous.\nEmbodies MME Group Core Values (We Are Customer Focused, We Execute, We Are Respectful, We Win Together)\nBenefits Include:

Medical\nDental\nVision\n401k with employer match\nSTD/LTD\nPet Insurance\nTuition Reimbursement\nGym Reimbursement

For California Residents

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at hr@seawayplastics.com\n","Purpose:

The Customer Service Representative is responsible for accurately processing and entering customer orders into the system. This r...","Vadnais Heights, Minnesota, United States",["B","2677452997"],"Work at Seaway Services","5 days ago","/jobs/2677452997-customer-service-representative","/jobs?keyword=Seaway+Services","/jobs?location=Vadnais+Heights%2C+Minnesota%2C+United+States",{"_429":428,"_433":548,"_452":453,"_444":549,"_243":550,"_440":551,"_427":428,"_111":552,"_431":194,"_432":194,"_454":453,"_442":443,"_425":553,"_455":554,"_430":118,"_477":555,"_460":556,"_479":552,"_480":443,"_482":557,"_484":485,"_486":558},["D",1771549200000],"BOK Financial","Collector Mortgage Servicing

At BOK Financial, our success starts with our incredible talent. We need a detail oriented customer service enthusiast like yourself to join our Mortgage Servicing group as a Collector, Mortgage Servicing. Bring your knowledge and passion for loan servicing to us.\nJob Description

The Collector is primarily responsible for collection calls and/or correspondence in a fast paced goal oriented collections department. This position provides customer service regarding collection issues, reviewing account for correct resolution and is accountable for reducing delinquency for assigned accounts.\nTeam Culture

Each team member is responsible for their set of daily tasks, but all work together to ensure the day's work is completed. They celebrate successes and find solutions together. They are a very close knit group that are all rowing in the same direction to deliver solutions and options to our clients.\nWe participate in group learning and idea sharing, and we practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we're receptive to feedback and constructive criticism. We believe in personal and shared accountability.\nHow You'll Spend Your Time

You will have both inbound and outbound call responsibilities each day on your defined customer list.\nYou will develop your own strategy around effective calling campaigns and resolutions.\nYou will be given the tools you need to succeed and support our customers while making a direct impact every day.\nYou will work closely with your team and manager to develop solutions and remedy delinquency matters.\nEducation & Experience Requirements

This level of knowledge is normally acquired through 3-5 years of high volume collections experience. Prior experience in Mortgage Collections is a plus.\nWorking Conditions & Physical Requirements

Office - 20 lbs\nBOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

","Collector Mortgage Servicing

At BOK Financial, our success starts with our incredible talent. We need a detail oriented customer service e...","Collector Mortgage Servicing",["B","2638323319"],"Work at BOK Financial","8 days ago","/jobs/2638323319-collector-mortgage-servicing","/jobs?keyword=BOK+Financial","/jobs?keyword=Collector+Mortgage+Servicing","actionData","errors"]