Specific Duties & Responsibilities
Program Management
- Forecast program needs and participant demands, ensuring preparedness and efficiency, while developing and refining operational processes to enhance efficiency and project delivery timelines.
- In collaboration with faculty and staff colleagues, develop and maintain program material and learning resources for all courses, programs and events.
- Oversee each program's delivery, to include mentoring and leadership of a cross-functional delivery team, with the expectation that both virtual and in-person programs are delivered with consistently high standards of quality.
- Build and maintain strong relationships with Johns Hopkins educators, academic leaders, graduate students and partners.
- Explore strategic opportunities to grow and expand program portfolio.
Operational Leadership
- Manage client relationships and ensure effective design, delivery, and management of new and existing programs.
- Maintain and clearly communicate to program leadership key data on enrollment, content, program highlights, performance, etc.
- Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed.
- Responsible for the management and ongoing content maintenance of the learning management system.
- Troubleshoot participant technical issues and concerns.
- Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration.
Administrative
- Supports administrative functions for the program.
- Other duties as assigned.
Minimum Qualifications
- Bachelor's Degree.
- Four years of progressively responsible experience in program administration in an academic environment.
- Additional education may substitute for required experience andadditional related experience may substitute for required educationbeyond a high school ¯diploma/graduation equivalent, to the extentpermitted by the JHU equivalency formula.
Classified Title: Associate Director Program Delivery
Job Posting Title (Working Title): Associate Director (Center for Innovative Leadership)
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55,800 - $97,600 Annually ($76,700 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, some weekends and evenings
FLSA Status: Exempt
Location: Hybrid/JH at Harbor East
Department name: Center for Innovative Leadership
Personnel area: Carey Business School