Engagement Director Manufacturing

Overview

Lead Recruiter - Global Sales and Leadership Hiring | Executive and Strategic Hiring - North America at XCUTIVES INC. We are seeking a strategic, results-driven, and client-focused Engagement Director to lead presales, delivery governance, and client engagement for our Enterprise Solutions portfolio—including SAP, Oracle, Salesforce, ServiceNow, and AI/GenAI—in the USA. This role will drive business growth, ensure delivery excellence, and maintain high levels of client satisfaction.

Location: Edison, NJ (East Coast & Midwest)

Responsibilities

• Lead presales and solutioning for enterprise technology opportunities across SAP, Oracle, Salesforce, ServiceNow, and other platforms.
• Design transformation roadmaps incorporating AI/GenAI, automation, and digital innovation.
• Collaborate with sales, delivery, and domain teams to develop tailored solutions for clients.
• Respond to RFPs/RFIs and deliver compelling client presentations.
• Develop reusable solution assets, industry-specific accelerators, and reference architectures.

Delivery Governance

• Govern the Enterprise Solutions business in alignment with regional and global growth strategies.
• Monitor pipeline health, deal conversion, and solution quality.
• Drive strategic initiatives, account planning, and portfolio reviews.
• Ensure compliance with frameworks, regulations, and industry standards.
• Provide thought leadership and market insights to shape go-to-market strategies.

Client Engagement

• Build and maintain strong client relationships as a trusted advisor to senior stakeholders.
• Conduct regular client meetings to review progress, address concerns, and identify new opportunities.
• Ensure client satisfaction through proactive communication and issue resolution.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, or related field; MBA preferred.
• Excellent communication, presentation, and stakeholder management skills.

Experience

• 20+ years of IT experience, including at least 8 years in presales, solution architecture, or consulting roles in the USA.
• Strong expertise in enterprise platforms (SAP, Oracle, Salesforce, ServiceNow) and cross-industry application.
• Proven record of winning large transformation deals and managing complex solution cycles.
• Experience with AI/GenAI use cases and integration into enterprise ecosystems.
• In-depth understanding of the US enterprise landscape, compliance, and digital transformation drivers.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development, Management, and Consulting
• Industries: IT Services and IT Consulting, Business Consulting and Services, and Outsourcing and Offshoring Consulting

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