Sr. Director - Product Development at Visa
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Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
The Visa Acceptance Platform is the foundation for creating innovative payment solutions that drive exceptional customer experience. It lets you easily leverage a broad range of pre‑integrated modular services and a growing ecosystem of technology and payments partners. Because it's Visa, the platform is secure, robust, and resilient. And because it's open, it will continue evolving to support you into the future.
At Visa, we believe AI technologies have the potential to radically transform commerce. We launched Visa Intelligent Commerce to enable this next era of commerce. This program provides the infrastructure and tools developers need to build trusted, agentic experiences.
Make an impact with a purpose‑driven industry leader. Join us today and be part of AI transformation journey at Visa.
We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large‑scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborating with program and product teams.
Your mission is to provide hands‑on leadership to multiple development teams, building a world‑class team of engineers. The focus is on defining, executing, and delivering functional and non‑functional features at scale quickly and promoting a diverse culture of cross‑functional collaboration and engineering excellence.
Responsibilities
- Direct and manage multiple diverse teams of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the Visa Acceptance Platform and the VISA VAS (Value‑Added Services) Portfolio.
- Communicate technical strategy within the organization and across functions.
- Own and drive the end‑to‑end development effort for on‑time, high‑quality, highly scalable technical solutions that meet the product vision.
- Collaborate and align with architects and senior technologists on proper architecture and design for user and developer experiences.
- Build world‑class user and developer experiences for merchants, customers and developers.
- Progress our modernization and AI roadmap, enabling market reach and client expansion through best‑in‑class technology solutions.
- Partner with Business teams to ensure completeness and common understanding of product vision, roadmap and requirements.
- Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience, etc.) across teams.
- Adopt AI across the software development lifecycle.
- Influence adoption of best engineering practices, automation of software development, testing and deployment processes.
- Manage technical debt and costs within product and organization budgets.
- Be responsible for incident management, change, and problem management.
- Hire, retain and grow high‑performing and diverse global engineering teams.
- Invest in career development of employees with mentorship and training focus.
- Lead with a client‑focus mindset across organizations.
- Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
Qualifications
Basic Qualifications: 12+ years of relevant work experience with a Bachelor’s Degree, or at least 9 years with an advanced degree (Masters, MBA, JD, MD), or 6 years with a PhD, or 15+ years of relevant experience.
Preferred Qualifications: 15+ years with a Bachelor’s Degree, or 12 years with an advanced degree, or PhD with 9+ years; proven experience managing software development teams delivering modern user and developer experiences using C#, Java, TypeScript, React, Kubernetes; proven experience applying AI techniques and shipping AI‑powered features; outstanding communication skills; proven track record coordinating multiple product and technical teams; strong technical goal‑setting; experience measuring service from user perspective and tracking SLAs/KPIs; ability to represent technical and business issues; experience with Agile, microservices, HTTP, REST, JSON, XML; ability to handle multiple competing priorities; payment industry experience a plus.
Additional Information
Work Hours: Varies based on needs of the department.
Travel Requirements: 5‑10% of the time.
Mental/Physical Requirements: Office setting: sit and stand at a desk, communicate in person and by telephone, operate standard office equipment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Salary: $206,100.00 to $360,800.00 USD per year (may include incentive pay). Eligible for bonus and equity. Benefits include Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, Wellness Program.
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