AT&T Customer Solutions Team Member

Our team is looking for compassionate, customer-focused professionals to join our AT&T team in Fort Myers, FL. In this performance-driven position, you’ll help business clients navigate the latest B2B solutions while delivering personalized and superior service. This role offers the chance to develop strong relationships while growing in a supportive, team-oriented environment. We need an AT&T Customer Solutions Team Member who’s passionate about helping people and being the trusted face of a global telecommunications name. What You’ll Do as an AT&T Customer Solutions Team Member Assist customers with wireless devices, internet, and VOIP inquiries. Provide expert guidance on AT&T products and service solutions. Support onboarding and account setup for new customers. Resolve client issues efficiently and empathetically. Maintain accurate client records and communication logs. Deliver tailored solutions based on client needs. Continuously improve knowledge of AT&T services and policies. Collaborate with AT&T Customer Solutions Team Member colleagues to ensure high-quality service.