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Server Assistant

Appcast, Lexington, Kentucky, United States

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The server assistant is responsible for providing friendly, responsive service to create a warm welcoming and exceptional dining experience for all of our guests. The server assistant primary objective is to show our guests such a marvelous time, they will want to return again and again by helping the server provide 5 star service. Fundamental Requirements: ·

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. ·

Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. ·

Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. ·

Maintain clean service areas in the front and back of house. ·

Run food and serve the guests following the standards. ·

Polish all silverware and glassware. ·

Reset the tables. ·

Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. ·

Clear dishes from the table and maintain the table throughout the dining experience. ·

Ensure overall guest satisfaction.