JOB LEVEL
P30
EMPLOYEE ROLE
Individual Contributor
Adoption Digital Strategist - AI Transformation L3
(Operating Model & Organizational Design Focus)
About the Role
Adobe Customer Solutions is seeking an Adoption Digital Strategist - AI Transformation to support enterprise clients as they evolve their operating models, organizational structures, and ways of working to enable AI at scale.
This role is ideal for a transformation practitioner with strong analytical and organizational design skills who is passionate about how AI reshapes team structures, decision rights, governance, and execution models. The Adoption Digital Strategist partners with senior strategists and program leaders to design and implement future-state operating models that support sustainable AI adoption.
What You’ll Do
Support AI Operating Model Design
• Contribute to future-state operating model design for AI-enabled organizations
• Analyze current-state organizational structures, governance, and workflows
• Map decision rights, accountability structures, and cross-functional processes
• Support the design of new roles, team structures, and capability models required for AI adoption
• Help define governance forums and escalation pathways
Drive Organizational Design & Ways of Working
• Conduct stakeholder interviews and working sessions to assess organizational readiness
• Develop org design options, RACI matrices, and role clarity documentation
• Identify structural barriers to AI adoption and propose practical redesign solutions
• Support implementation of new operating rhythms and collaboration models
• Help align marketing, digital, IT, data, and operations functions around shared AI objectives
Enable Program-Level Adoption
• Translate AI strategy into practical operating model components for Adobe Products
• Support adoption planning across workstreams and business units
• Identify adoption risks tied to organizational design gaps
• Partner with program management to embed operating model changes into overall governance
Support Executive & Leadership Engagement
• Prepare executive-ready power points outlining operating model recommendations
• Support visioning and design workshops focused on AI organizational implications
• Communicate complex organizational concepts clearly and practically
• Present workstream outputs with confidence and structure
Measure & Sustain Adoption
• Define operating model success metrics (role clarity, decision velocity, governance effectiveness)
• Support tracking of AI usage and behavioral shifts tied to structural changes
• Contribute to governance mechanisms that institutionalize AI-enabled ways of working
What You Bring
Required Qualifications
• 3-6 years of experience in digital transformation, operating model design, organizational design, and top tier Management Consulting experience
• Experience supporting enterprise or multi-workstream transformation programs
• Working knowledge of organizational design frameworks and governance models
• Strong analytical skills and ability to translate strategy into structural recommendations
• Clear written and verbal communication skills and expert level power point design skills
• Bachelor’s degree required
• Willingness to travel to client sites as needed
Preferred Qualifications
• Experience in consulting, professional services, or enterprise transformation teams
• Exposure to AI-enabled transformation programs
• Prosci ADKAR certification / Adobe DX /DME experience
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $98,200 -- $195,450 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $135,000 - $195,450
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California :
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
Mar 30 2026 12:00 AM
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .
P30
EMPLOYEE ROLE
Individual Contributor
Adoption Digital Strategist - AI Transformation L3
(Operating Model & Organizational Design Focus)
About the Role
Adobe Customer Solutions is seeking an Adoption Digital Strategist - AI Transformation to support enterprise clients as they evolve their operating models, organizational structures, and ways of working to enable AI at scale.
This role is ideal for a transformation practitioner with strong analytical and organizational design skills who is passionate about how AI reshapes team structures, decision rights, governance, and execution models. The Adoption Digital Strategist partners with senior strategists and program leaders to design and implement future-state operating models that support sustainable AI adoption.
What You’ll Do
Support AI Operating Model Design
• Contribute to future-state operating model design for AI-enabled organizations
• Analyze current-state organizational structures, governance, and workflows
• Map decision rights, accountability structures, and cross-functional processes
• Support the design of new roles, team structures, and capability models required for AI adoption
• Help define governance forums and escalation pathways
Drive Organizational Design & Ways of Working
• Conduct stakeholder interviews and working sessions to assess organizational readiness
• Develop org design options, RACI matrices, and role clarity documentation
• Identify structural barriers to AI adoption and propose practical redesign solutions
• Support implementation of new operating rhythms and collaboration models
• Help align marketing, digital, IT, data, and operations functions around shared AI objectives
Enable Program-Level Adoption
• Translate AI strategy into practical operating model components for Adobe Products
• Support adoption planning across workstreams and business units
• Identify adoption risks tied to organizational design gaps
• Partner with program management to embed operating model changes into overall governance
Support Executive & Leadership Engagement
• Prepare executive-ready power points outlining operating model recommendations
• Support visioning and design workshops focused on AI organizational implications
• Communicate complex organizational concepts clearly and practically
• Present workstream outputs with confidence and structure
Measure & Sustain Adoption
• Define operating model success metrics (role clarity, decision velocity, governance effectiveness)
• Support tracking of AI usage and behavioral shifts tied to structural changes
• Contribute to governance mechanisms that institutionalize AI-enabled ways of working
What You Bring
Required Qualifications
• 3-6 years of experience in digital transformation, operating model design, organizational design, and top tier Management Consulting experience
• Experience supporting enterprise or multi-workstream transformation programs
• Working knowledge of organizational design frameworks and governance models
• Strong analytical skills and ability to translate strategy into structural recommendations
• Clear written and verbal communication skills and expert level power point design skills
• Bachelor’s degree required
• Willingness to travel to client sites as needed
Preferred Qualifications
• Experience in consulting, professional services, or enterprise transformation teams
• Exposure to AI-enabled transformation programs
• Prosci ADKAR certification / Adobe DX /DME experience
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $98,200 -- $195,450 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $135,000 - $195,450
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California :
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
Mar 30 2026 12:00 AM
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .