Customer Service Representative
Willis Knighton Health, Louisiana, Missouri, United States, 63353
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Customer Service Representative
role at
Willis Knighton Health .
WK Medical Center – Lab – Lab‑Tri‑State, Shreveport, LA.
Allied Health – Temporary, Evenings, Hours will vary – PRN position.
Posted 11/11/2025. Req # 7657.
Purpose Of The Position Assists laboratory staff in routine and non‑routine activities pertaining to laboratory specimen preparation and reporting of results. Work will be highly self‑directed and the person in this position may have responsibilities such as client/patient communications and problem‑solving related to compliance and specimen integrity.
Job Responsibilities
Receive laboratory specimens electronically and submit them to the laboratory for testing.
Data entry into the computer system manually or electronically, with no errors in a timely manner.
Attend calls in a polite and efficient manner.
Demonstrates the ability to perform a patient admission into the computer system.
Job Qualifications
High School Diploma or Equivalent
Must be able to meet department physical requirements.
Must be able to work in a noisy, chemical hazard and biohazardous environment, practicing good safety habits.
Must have good verbal and written skills with customers and co‑workers.
Must have the ability to reflect good judgment when determining what action to take when resolving problems.
Must be able to work well in a stressful environment, under pressure, while maintaining production and quality standards.
Specific Job Information PRN position; Hours will vary Monday‑Friday; Sat/Sun 3PM‑7:30PM.
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Customer Service Representative
role at
Willis Knighton Health .
WK Medical Center – Lab – Lab‑Tri‑State, Shreveport, LA.
Allied Health – Temporary, Evenings, Hours will vary – PRN position.
Posted 11/11/2025. Req # 7657.
Purpose Of The Position Assists laboratory staff in routine and non‑routine activities pertaining to laboratory specimen preparation and reporting of results. Work will be highly self‑directed and the person in this position may have responsibilities such as client/patient communications and problem‑solving related to compliance and specimen integrity.
Job Responsibilities
Receive laboratory specimens electronically and submit them to the laboratory for testing.
Data entry into the computer system manually or electronically, with no errors in a timely manner.
Attend calls in a polite and efficient manner.
Demonstrates the ability to perform a patient admission into the computer system.
Job Qualifications
High School Diploma or Equivalent
Must be able to meet department physical requirements.
Must be able to work in a noisy, chemical hazard and biohazardous environment, practicing good safety habits.
Must have good verbal and written skills with customers and co‑workers.
Must have the ability to reflect good judgment when determining what action to take when resolving problems.
Must be able to work well in a stressful environment, under pressure, while maintaining production and quality standards.
Specific Job Information PRN position; Hours will vary Monday‑Friday; Sat/Sun 3PM‑7:30PM.
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