Description
Title: Content Strategist (On-Call)
Our digital practice is looking to hiring a part-time, on-call Content Strategist.
As an on-call/freelancer, you might work zero to 30 hours per week, depending on our workload
(work times may need to align with specific time zones due to client requirements).
Job Location:
This position is remote and can be based from anywhere in the U.S. As an on-call role, you'll be engaged on a project-by-project or task-by-task basis; proactive communication about your availability is key to success.
What You Will Do:
Content Strategy & Governance
Assist account teams in developing and executing web content strategies and governance plans
Make recommendations about content usability and optimization, including improvements to taxonomy, information architecture, and SEO
Apply plain language principles and brand voice guidelines to editorial revisions; collaborate with technical writers, editors, and subject matter experts as needed
Support the creation of content briefs, style guides, and editorial standards documentation
Stay current on content strategy best practices, including content workflows, structured content models, and evolving SEO standards
Web Content Administration & CMS Management
Manage web content in stage and production environments within Drupal and other content management systems
Conduct quality assurance checks to ensure content updates are accurately published across all environments (e.g., development, staging, production)
Apply accessibility best practices to all content, ensuring compliance with Section 508 and WCAG 2.1/2.2 guidelines
Work with accessibility and data analytics teams to monitor content performance and recommend improvements
Support content migrations, content audits, and metadata/taxonomy updates
Project Coordination & Collaboration
Proactively communicate with task leads and project managers about your availability, capacity, and task status
Use Agile frameworks (e.g., Kanban or Scrum) to manage Operations & Maintenance tasks; track and report on content team activities using tools like Jira or similar platforms
Serve as a point of contact for day-to-day client content requests by prioritizing, tracking, and reporting on tasks
Collaborate with graphic designers, UX experts, developers, and client stakeholders to support page revisions and the creation of new web content
Assist in preparing and delivering presentations to clients and internal project teams
Contribute to streamlining content management workflows and team processes
What You Will Bring with You:
Basic Qualifications
Bachelor's degree in a related field
3-5 years of experience in web content management, content strategy, digital communications, or a closely related role
Professional Skills
Familiarity with a content management system (Drupal, WordPress, SharePoint, or similar); hands-on experience with Drupal is a plus
Understanding of plain language writing principles, editorial style, and web content best practices
Working knowledge of basic SEO concepts, metadata, and information architecture
Awareness of web accessibility standards, including Section 508 and WCAG 2.1/2.2
Strong written and oral communication skills
Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)
Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment
Comfortable working fully remotely with distributed teams
What We Would Like You to Bring with You:
Preferred Qualifications
Experience working with or for federal, state, or local government clients
Exposure to public health content or health communications
Familiarity with Agile project management tools (Jira, Trello, Azure DevOps) or workflows
Basic understanding of HTML/CSS as it relates to content publishing
Experience using analytics tools (Google Analytics 4, Adobe Analytics, or similar) to inform content decisions
Familiarity with AI-assisted content tools (e.g., for drafting, summarization, or content gap analysis) and an understanding of when and how to use them responsibly
Experience with design collaboration tools such as Figma
Familiarity with UX principles and user-centered design practices, including exposure to user research, usability testing, wireframing, or journey mapping as they relate to content design and information architecture
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our?EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email? Candidateaccommodation@icf.com ?and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.?
Read more about? workplace?discrimination?righ t s or our benefit offerings which are included in the? Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.?
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at? candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. ?
Pay Range
- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$61,232.00 - $125,954.00
Nationwide Remote Office (US99)
Title: Content Strategist (On-Call)
Our digital practice is looking to hiring a part-time, on-call Content Strategist.
As an on-call/freelancer, you might work zero to 30 hours per week, depending on our workload
(work times may need to align with specific time zones due to client requirements).
Job Location:
This position is remote and can be based from anywhere in the U.S. As an on-call role, you'll be engaged on a project-by-project or task-by-task basis; proactive communication about your availability is key to success.
What You Will Do:
Content Strategy & Governance
Assist account teams in developing and executing web content strategies and governance plans
Make recommendations about content usability and optimization, including improvements to taxonomy, information architecture, and SEO
Apply plain language principles and brand voice guidelines to editorial revisions; collaborate with technical writers, editors, and subject matter experts as needed
Support the creation of content briefs, style guides, and editorial standards documentation
Stay current on content strategy best practices, including content workflows, structured content models, and evolving SEO standards
Web Content Administration & CMS Management
Manage web content in stage and production environments within Drupal and other content management systems
Conduct quality assurance checks to ensure content updates are accurately published across all environments (e.g., development, staging, production)
Apply accessibility best practices to all content, ensuring compliance with Section 508 and WCAG 2.1/2.2 guidelines
Work with accessibility and data analytics teams to monitor content performance and recommend improvements
Support content migrations, content audits, and metadata/taxonomy updates
Project Coordination & Collaboration
Proactively communicate with task leads and project managers about your availability, capacity, and task status
Use Agile frameworks (e.g., Kanban or Scrum) to manage Operations & Maintenance tasks; track and report on content team activities using tools like Jira or similar platforms
Serve as a point of contact for day-to-day client content requests by prioritizing, tracking, and reporting on tasks
Collaborate with graphic designers, UX experts, developers, and client stakeholders to support page revisions and the creation of new web content
Assist in preparing and delivering presentations to clients and internal project teams
Contribute to streamlining content management workflows and team processes
What You Will Bring with You:
Basic Qualifications
Bachelor's degree in a related field
3-5 years of experience in web content management, content strategy, digital communications, or a closely related role
Professional Skills
Familiarity with a content management system (Drupal, WordPress, SharePoint, or similar); hands-on experience with Drupal is a plus
Understanding of plain language writing principles, editorial style, and web content best practices
Working knowledge of basic SEO concepts, metadata, and information architecture
Awareness of web accessibility standards, including Section 508 and WCAG 2.1/2.2
Strong written and oral communication skills
Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)
Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment
Comfortable working fully remotely with distributed teams
What We Would Like You to Bring with You:
Preferred Qualifications
Experience working with or for federal, state, or local government clients
Exposure to public health content or health communications
Familiarity with Agile project management tools (Jira, Trello, Azure DevOps) or workflows
Basic understanding of HTML/CSS as it relates to content publishing
Experience using analytics tools (Google Analytics 4, Adobe Analytics, or similar) to inform content decisions
Familiarity with AI-assisted content tools (e.g., for drafting, summarization, or content gap analysis) and an understanding of when and how to use them responsibly
Experience with design collaboration tools such as Figma
Familiarity with UX principles and user-centered design practices, including exposure to user research, usability testing, wireframing, or journey mapping as they relate to content design and information architecture
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our?EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email? Candidateaccommodation@icf.com ?and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.?
Read more about? workplace?discrimination?righ t s or our benefit offerings which are included in the? Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.?
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at? candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. ?
Pay Range
- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$61,232.00 - $125,954.00
Nationwide Remote Office (US99)