Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad, New Bremen, Ohio, United States
Overview
Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience. Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta! Responsibilities
Deliver exceptional customer support via chat, email, and phone to Norwegian-speaking clients Resolve customer queries and issues in a timely and professional manner Inform and educate customers about our products and gaming services Collaborate effectively with team members to maintain high service standards Document and track customer interactions using our CRM system Gather and report customer feedback to assist in service enhancements Engage in ongoing training to improve service skills and product knowledge Requirements
Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus Previous experience in customer support or a related field is advantageous Excellent communication and interpersonal skills with a strong focus on customer satisfaction Ability to multitask and remain calm under pressure Familiarity with CRM software and customer support platforms is desirable Willingness to relocate to Malta and embrace a new culture A passion for gaming and understanding of the iGaming sector is a significant advantage Benefits
Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Yearly salary €26.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience. Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta! Responsibilities
Deliver exceptional customer support via chat, email, and phone to Norwegian-speaking clients Resolve customer queries and issues in a timely and professional manner Inform and educate customers about our products and gaming services Collaborate effectively with team members to maintain high service standards Document and track customer interactions using our CRM system Gather and report customer feedback to assist in service enhancements Engage in ongoing training to improve service skills and product knowledge Requirements
Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus Previous experience in customer support or a related field is advantageous Excellent communication and interpersonal skills with a strong focus on customer satisfaction Ability to multitask and remain calm under pressure Familiarity with CRM software and customer support platforms is desirable Willingness to relocate to Malta and embrace a new culture A passion for gaming and understanding of the iGaming sector is a significant advantage Benefits
Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes Yearly salary €26.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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