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Danish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Next Job Abroad, New Bremen, Ohio, United States

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Overview

Base pay range: Kickstart your career with Next Job Abroad as a Danish Speaking Customer Support Agent in the dynamic iGaming industry in Malta. This opportunity allows you to utilize your language skills and customer service expertise while enjoying the Mediterranean lifestyle. You will assist Danish-speaking customers, ensuring they have an outstanding gaming experience. Additionally, we offer a comprehensive relocation package to make your move to Malta as smooth as possible. Responsibilities

Deliver exceptional customer support to Danish-speaking clients through various channels, including chat, email, and phone Address and resolve customer questions and concerns promptly and professionally Guide customers through our gaming offerings to enhance their overall experience Collaborate with team members to maintain high standards of service quality Accurately document customer interactions in our CRM system Collect and relay customer feedback for service improvement Participate in training to continually enhance your skills and knowledge of our products Requirements

Fluency in Danish and a strong command of English; additional languages are advantageous Prior experience in customer service or a related role is beneficial Strong communication and interpersonal skills with a focus on delivering excellent customer care Ability to multitask effectively in a fast-paced environment Familiarity with CRM software and customer support tools is a plus Willingness to relocate to Malta and immerse yourself in the local culture A genuine interest in gaming and understanding of the iGaming industry is a significant asset Benefits

Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Hybrid working setup Yearly salary €26.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises with relaxing break areas Special events and community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case) This is more than just a job; it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe

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