Customer Service / Digital Print / Center Associate
The UPS Store 7171, Decatur, Alabama, us, 35609
Customer Service / Digital Print / Center Associate
Join to apply for the
Customer Service / Digital Print / Center Associate
role at
The UPS Store 7171
Base pay range $13.00/hr - $13.00/hr
This position is NOT remote. Pay rate: $13.00 per hour / paid bi-weekly
Responsibilities
Understands and fulfills the needs of walk-in customers and telephone/email inquiries
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
Produces/designs, proofs, and updates materials for print projects using Microsoft Suites for both Mac and PC
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Prioritizes and optimizes the work load to streamline the production flow
Frequently multi-tasks while maintaining extreme attention to detail and high quality control
Maintains a clean, organized, and safe working environment
May open and/or close the store and perform end-of-day accounting, etc.
Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
Performs other duties as assigned
Qualifications
High school diploma or GED required
Strong computer skills, including Microsoft Office
Good communication and people skills
Strong analytical and math skills
Highly organized and detail oriented
Able to work and complete tasks independently in a quick turn environment
Able to work collaboratively
High energy level
Prompt, reliable, and responsible
Able to lift 40+ pounds
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Staffing and Recruiting
Referrals increase your chances of interviewing at The UPS Store 7171 by 2x
#J-18808-Ljbffr
Customer Service / Digital Print / Center Associate
role at
The UPS Store 7171
Base pay range $13.00/hr - $13.00/hr
This position is NOT remote. Pay rate: $13.00 per hour / paid bi-weekly
Responsibilities
Understands and fulfills the needs of walk-in customers and telephone/email inquiries
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
Produces/designs, proofs, and updates materials for print projects using Microsoft Suites for both Mac and PC
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Prioritizes and optimizes the work load to streamline the production flow
Frequently multi-tasks while maintaining extreme attention to detail and high quality control
Maintains a clean, organized, and safe working environment
May open and/or close the store and perform end-of-day accounting, etc.
Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
Performs other duties as assigned
Qualifications
High school diploma or GED required
Strong computer skills, including Microsoft Office
Good communication and people skills
Strong analytical and math skills
Highly organized and detail oriented
Able to work and complete tasks independently in a quick turn environment
Able to work collaboratively
High energy level
Prompt, reliable, and responsible
Able to lift 40+ pounds
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Staffing and Recruiting
Referrals increase your chances of interviewing at The UPS Store 7171 by 2x
#J-18808-Ljbffr