Customer Service Representative
OOCL North America Group, Charleston, South Carolina, United States, 29408
Overview
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Customer Service Representative
role at
OOCL North America Group . Location: 774 South Shelmore Boulevard Suite 101, Mount Pleasant, SC 29464 Customer Service Representative - Ocean Import Not your typical, face to face, retail customer service job. In this role, you are a customer focused representative, working with the importation of ocean cargo. OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. Training is provided to enable success in this role. Note: All employment is contingent upon the successful completion of a background check. OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. Responsibilities
Assist customer inquiries for import cargo through email and phone Monitor all assigned cargo that is in transit or at terminal Cross functionally communicates to manage timely delivery of cargo and escalate where needed Working knowledge of MS Office products Qualifications
Preferred skills (not required): US Regulatory Transportation Requirement Knowledge of International Cargo Container Movement Experience with Terminal and Rail Operations Benefits
Paid Vacation/PTO Paid Holidays Paid Sick time Floating Paid Personal days Medical, Dental, and Vision Insurance Excellent Growth and Advancement Opportunities What is OOCL?
We are one of the world\'s largest integrated international container transportation, logistics and terminal companies. OOCL provides customers with fully integrated logistics and containerized transportation services, with a network spanning Asia, Europe, the Americas, Africa and Australasia. We are an industry leader in the use of information technology and e-commerce to manage the cargo process. All employment is contingent upon the successful completion of a background check. OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by applicable law. For more information, visit
www.oocl.com . Seniority level
Entry level Employment type
Full-time Job function
Customer Service Industries
Transportation, Logistics and Supply Chain Get notified about new Customer Service Representative jobs in Charleston, SC.
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Join to apply for the
Customer Service Representative
role at
OOCL North America Group . Location: 774 South Shelmore Boulevard Suite 101, Mount Pleasant, SC 29464 Customer Service Representative - Ocean Import Not your typical, face to face, retail customer service job. In this role, you are a customer focused representative, working with the importation of ocean cargo. OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. Training is provided to enable success in this role. Note: All employment is contingent upon the successful completion of a background check. OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. Responsibilities
Assist customer inquiries for import cargo through email and phone Monitor all assigned cargo that is in transit or at terminal Cross functionally communicates to manage timely delivery of cargo and escalate where needed Working knowledge of MS Office products Qualifications
Preferred skills (not required): US Regulatory Transportation Requirement Knowledge of International Cargo Container Movement Experience with Terminal and Rail Operations Benefits
Paid Vacation/PTO Paid Holidays Paid Sick time Floating Paid Personal days Medical, Dental, and Vision Insurance Excellent Growth and Advancement Opportunities What is OOCL?
We are one of the world\'s largest integrated international container transportation, logistics and terminal companies. OOCL provides customers with fully integrated logistics and containerized transportation services, with a network spanning Asia, Europe, the Americas, Africa and Australasia. We are an industry leader in the use of information technology and e-commerce to manage the cargo process. All employment is contingent upon the successful completion of a background check. OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by applicable law. For more information, visit
www.oocl.com . Seniority level
Entry level Employment type
Full-time Job function
Customer Service Industries
Transportation, Logistics and Supply Chain Get notified about new Customer Service Representative jobs in Charleston, SC.
#J-18808-Ljbffr